Smartsheet

Smartsheet is a paid project and portfolio work management platform that adds context-aware AI assistance to Smartsheet data for analysis, formula generation, text generation, summaries, and Brandfolder descriptions, with public self-serve pricing from $9 per member per month annually for Pro and enterprise AI access requiring eligible plans. It is built for teams managing projects, portfolios, operations, creative workflows, services delivery, and enterprise work programs.

Smartsheet’s AI page describes tools that use large language models with a customer’s Smartsheet data to provide context-aware help while emphasizing data privacy. The supplied website content identifies four generally available AI capabilities: Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder. It also states that generally available AI tools are available to Trial users and enterprise plans, and that data submitted to the AI tools is not used to train the LLM providers’ models. That makes Smartsheet AI most relevant for organizations already using Smartsheet as a system of record for project plans, portfolios, operational trackers, dashboards, request workflows, and digital asset processes.

For project and portfolio teams, the strongest value is that AI sits inside a broader work management environment rather than acting as a separate chatbot. The same product navigation highlights automation, team collaboration, dashboards and reporting, integrations, digital asset management, resource planning, portfolio management, secure request management, intelligent workflows, and no-code work apps. In practice, that means a PMO can ask AI to analyze sheet data, a project manager can generate formulas without writing them from scratch, and a marketing operations team using Brandfolder can produce suggested asset descriptions within the asset management workflow. Smartsheet also points users to help documentation and an end-user webinar for prompt best practices, including the practical guidance to be specific when writing prompts.

Compared to the other project management tools in our directory, Smartsheet is best understood as an enterprise work execution platform with AI layered into structured work data, not a lightweight task app. Based on our analysis of 870+ AI tools, that positioning matters: teams with complex portfolios, reporting requirements, resource planning needs, and operational governance usually need AI features connected to existing workflows rather than standalone content generation. The supplied site content also gives several concrete trust and enterprise signals: Smartsheet lists a Bellevue, Washington headquarters address at 500 108th Ave NE, #200, Bellevue, WA 98004; provides a customer service phone number of +1-844-324-2360; and promotes Smartsheet as a 3x Leader in the 2025 Gartner Magic Quadrant for Collaborative Work Management. The tradeoff is that the AI page does not expose detailed public AI pricing or every eligibility condition, so buyers should confirm plan availability, admin controls, and data governance requirements before standardizing on it.