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Find the right AI tool in 2 minutes. Independent reviews and honest comparisons of 890+ AI tools.

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  3. Project Management
  4. Smartsheet
  5. Free vs Paid
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Smartsheet Doesn't Have a Free Plan — Here's What It Costs

⚡ Quick Verdict

No free plan. The cheapest way in is Pro at $9 per member/month billed annually or $12 per member/month billed monthly. Consider free alternatives in the project management category if budget is tight.

See Pricing →See Plans ↓

Who Should Pay for This

👤

Best For

  • ✓Established business
  • ✓Budget for premium tools
  • ✓Need project management features
  • ✓Professional use case
  • ✓Want official support

What Users Say About Smartsheet

👍 What Users Love

  • ✓AI capabilities are tied directly to Smartsheet work data, which makes them more useful for project plans, trackers, portfolio sheets, dashboards, and operational workflows than a disconnected chatbot.
  • ✓The website states that data submitted to Smartsheet AI tools is not used to train the company’s LLM providers’ models, which is an important privacy point for enterprise teams.
  • ✓Generally available AI tools cover four practical work-management tasks listed on the site: Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder.
  • ✓AI is part of a broader platform that also includes automation, dashboards and reporting, resource planning, portfolio management, integrations, secure request management, and no-code work apps.
  • ✓Smartsheet supports both Trial users and enterprise plans for its generally available AI tools, giving evaluators a way to test AI workflows before a broader rollout.
  • ✓The company presents enterprise credibility signals on the supplied page, including a customer service number (+1-844-324-2360), Bellevue headquarters address, and a 3x Leader position in the 2025 Gartner Magic Quadrant for Collaborative Work Management.

👎 Common Concerns

  • ⚠The supplied AI page does not show exact pricing for AI access, so buyers cannot determine from the page alone whether AI is included in every paid plan or requires a specific package.
  • ⚠AI availability is described for Trial users and enterprise plans, which may leave smaller paid-plan customers needing to confirm whether the generally available AI tools are included.
  • ⚠The website content lists high-level AI capabilities but does not provide detailed examples of supported prompts, limits, model choices, or administrative controls on the scraped page.
  • ⚠Teams that do not already organize work in Smartsheet may need setup time before AI analysis and formula generation can deliver strong results from structured sheet data.
  • ⚠The AI feature set described is focused on work management tasks, not broad-purpose AI coding, image generation, meeting transcription, or autonomous agent workflows.

Frequently Asked Questions

How do Smartsheet AI tools work?

Smartsheet says its AI tools use large language models with your Smartsheet data to provide context-aware assistance. In practical terms, the AI is designed to help with work already tracked inside Smartsheet rather than operating as a standalone general chatbot. The supplied page specifically lists Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder as generally available AI tools.

Is Smartsheet AI data used to train public AI models?

According to the supplied Smartsheet AI page, data submitted to Smartsheet AI tools is not used to train its LLM providers’ models. That is a meaningful privacy statement for teams working with project, portfolio, operational, or asset-management data. Organizations with strict governance requirements should still review Smartsheet’s trust and security documentation and confirm contractual terms during procurement.

Who can use Smartsheet AI tools?

The website states that generally available AI tools are available for Trial users and enterprise plans. It names four included AI areas: Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder. If your organization is on another Smartsheet plan, you should verify AI eligibility directly with Smartsheet because the supplied AI page does not list every plan entitlement.

What makes Smartsheet AI different from using a general AI assistant?

Smartsheet AI is positioned around work management data inside Smartsheet, which makes it more relevant for project tracking, portfolio reporting, formulas, summaries, and digital asset descriptions. A general AI assistant may be more flexible for open-ended writing or brainstorming, but it usually lacks native access to Smartsheet sheets, workflows, and Brandfolder context. Compared to the other project management tools in our directory, Smartsheet is strongest when the team already relies on structured sheets, dashboards, and enterprise work processes.

How should a team get started with Smartsheet AI?

Smartsheet recommends starting with its help documentation and an end-user webinar that covers best practices and prompt-writing tips. The supplied page specifically advises users to be specific when writing prompts, which is especially important for data analysis and formula generation. A practical rollout would begin with a trial workspace, a few representative project sheets, and a review of the AI output before expanding to enterprise workflows.

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Last verified March 2026