Smartsheet Review 2026

Name: Smartsheet
Brand: Smartsheet
Price: 9 USD
Availability: InStock

Honest pros, cons, and verdict on this project management tool

✅ AI capabilities are tied directly to Smartsheet work data, which makes them more useful for project plans, trackers, portfolio sheets, dashboards, and operational workflows than a disconnected chatbot.

Starting Price

$9 per member/month billed annually or $12 per member/month billed monthly

Free Tier

What is Smartsheet?

Smartsheet provides AI tools for work management, using large language models with Smartsheet data to deliver context-aware assistance while emphasizing data privacy.

Smartsheet is a paid project and portfolio work management platform that adds context-aware AI assistance to Smartsheet data for analysis, formula generation, text generation, summaries, and Brandfolder descriptions, with public self-serve pricing from $9 per member per month annually for Pro and enterprise AI access requiring eligible plans. It is built for teams managing projects, portfolios, operations, creative workflows, services delivery, and enterprise work programs.

Smartsheet’s AI page describes tools that use large language models with a customer’s Smartsheet data to provide context-aware help while emphasizing data privacy. The supplied website content identifies four generally available AI capabilities: Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder. It also states that generally available AI tools are available to Trial users and enterprise plans, and that data submitted to the AI tools is not used to train the LLM providers’ models. That makes Smartsheet AI most relevant for organizations already using Smartsheet as a system of record for project plans, portfolios, operational trackers, dashboards, request workflows, and digital asset processes.

Key Features

✓Analyze Smartsheet data with AI

✓Generate formulas

✓Create text and summaries

✓Suggested descriptions in Brandfolder

✓Context-aware assistance using Smartsheet data

Pricing Breakdown

Pro

$9 per member/month billed annually or $12 per member/month billed monthly

per month

Business

$19 per member/month billed annually or $24 per member/month billed monthly

per month

Enterprise

Custom pricing

per month

Pros & Cons

✅Pros

•AI capabilities are tied directly to Smartsheet work data, which makes them more useful for project plans, trackers, portfolio sheets, dashboards, and operational workflows than a disconnected chatbot.
•The website states that data submitted to Smartsheet AI tools is not used to train the company’s LLM providers’ models, which is an important privacy point for enterprise teams.
•Generally available AI tools cover four practical work-management tasks listed on the site: Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder.
•AI is part of a broader platform that also includes automation, dashboards and reporting, resource planning, portfolio management, integrations, secure request management, and no-code work apps.
•Smartsheet supports both Trial users and enterprise plans for its generally available AI tools, giving evaluators a way to test AI workflows before a broader rollout.
•The company presents enterprise credibility signals on the supplied page, including a customer service number (+1-844-324-2360), Bellevue headquarters address, and a 3x Leader position in the 2025 Gartner Magic Quadrant for Collaborative Work Management.

❌Cons

•The supplied AI page does not show exact pricing for AI access, so buyers cannot determine from the page alone whether AI is included in every paid plan or requires a specific package.
•AI availability is described for Trial users and enterprise plans, which may leave smaller paid-plan customers needing to confirm whether the generally available AI tools are included.
•The website content lists high-level AI capabilities but does not provide detailed examples of supported prompts, limits, model choices, or administrative controls on the scraped page.
•Teams that do not already organize work in Smartsheet may need setup time before AI analysis and formula generation can deliver strong results from structured sheet data.
•The AI feature set described is focused on work management tasks, not broad-purpose AI coding, image generation, meeting transcription, or autonomous agent workflows.

Who Should Use Smartsheet?

✓A PMO analyzing portfolio sheets to summarize project status, spot trends, and prepare leadership reporting without manually reviewing every row.
✓A project manager generating Smartsheet formulas for schedule, budget, risk, or status calculations when they understand the business logic but do not want to write formulas from scratch.
✓An operations team summarizing request queues, issue trackers, or process sheets so managers can quickly understand blockers and next actions.
✓A marketing or creative operations team using Brandfolder suggested descriptions to speed up digital asset tagging and improve asset discoverability.
✓An enterprise team testing AI-assisted work management during a Smartsheet trial before deciding whether to roll it into governed workflows.
✓A services delivery team combining Smartsheet project tracking, dashboards, summaries, and automation to keep client delivery work visible across stakeholders.

Who Should Skip Smartsheet?

×You're concerned about the supplied ai page does not show exact pricing for ai access, so buyers cannot determine from the page alone whether ai is included in every paid plan or requires a specific package.
×You're concerned about ai availability is described for trial users and enterprise plans, which may leave smaller paid-plan customers needing to confirm whether the generally available ai tools are included.
×You're concerned about the website content lists high-level ai capabilities but does not provide detailed examples of supported prompts, limits, model choices, or administrative controls on the scraped page.

Alternatives to Consider

Monday.com

Monday.com is a work operating system with AI-assisted project management, workflow automation, visual team collaboration boards, and department-specific products for teams from startups to enterprise.

Starting at Free

Learn more →

Asana

AI-powered project management platform with autonomous AI teammates, workflow automation, portfolio management, and enterprise-grade security for teams of all sizes.

Starting at $10.99/user/mo

Learn more →

ClickUp

ClickUp combines project management, docs, chat, automations, dashboards, and ClickUp Brain AI for contextual work management.

Starting at See pricing

Learn more →

Our Verdict

✅

Smartsheet is a solid choice

Smartsheet delivers on its promises as a project management tool. While it has some limitations, the benefits outweigh the drawbacks for most users in its target market.

Try Smartsheet →Compare Alternatives →

Frequently Asked Questions

What is Smartsheet?

Smartsheet provides AI tools for work management, using large language models with Smartsheet data to deliver context-aware assistance while emphasizing data privacy.

Is Smartsheet good?

Yes, Smartsheet is good for project management work. Users particularly appreciate ai capabilities are tied directly to smartsheet work data, which makes them more useful for project plans, trackers, portfolio sheets, dashboards, and operational workflows than a disconnected chatbot.. However, keep in mind the supplied ai page does not show exact pricing for ai access, so buyers cannot determine from the page alone whether ai is included in every paid plan or requires a specific package..

How much does Smartsheet cost?

Smartsheet starts at $9 per member/month billed annually or $12 per member/month billed monthly. Check their pricing page for the most current rates and features included in each plan.

Who should use Smartsheet?

Smartsheet is best for A PMO analyzing portfolio sheets to summarize project status, spot trends, and prepare leadership reporting without manually reviewing every row. and A project manager generating Smartsheet formulas for schedule, budget, risk, or status calculations when they understand the business logic but do not want to write formulas from scratch.. It's particularly useful for project management professionals who need analyze smartsheet data with ai.

What are the best Smartsheet alternatives?

Popular Smartsheet alternatives include Monday.com, Asana, ClickUp. Each has different strengths, so compare features and pricing to find the best fit.

More about Smartsheet

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Last verified March 2026

What is Smartsheet?

Smartsheet provides AI tools for work management, using large language models with Smartsheet data to deliver context-aware assistance while emphasizing data privacy.

Pros & Cons

✅Pros

•AI capabilities are tied directly to Smartsheet work data, which makes them more useful for project plans, trackers, portfolio sheets, dashboards, and operational workflows than a disconnected chatbot.
•The website states that data submitted to Smartsheet AI tools is not used to train the company’s LLM providers’ models, which is an important privacy point for enterprise teams.
•Generally available AI tools cover four practical work-management tasks listed on the site: Analyze data, Generate formulas, Text and summaries, and Suggested descriptions in Brandfolder.
•AI is part of a broader platform that also includes automation, dashboards and reporting, resource planning, portfolio management, integrations, secure request management, and no-code work apps.
•Smartsheet supports both Trial users and enterprise plans for its generally available AI tools, giving evaluators a way to test AI workflows before a broader rollout.
•The company presents enterprise credibility signals on the supplied page, including a customer service number (+1-844-324-2360), Bellevue headquarters address, and a 3x Leader position in the 2025 Gartner Magic Quadrant for Collaborative Work Management.

❌Cons

•The supplied AI page does not show exact pricing for AI access, so buyers cannot determine from the page alone whether AI is included in every paid plan or requires a specific package.
•AI availability is described for Trial users and enterprise plans, which may leave smaller paid-plan customers needing to confirm whether the generally available AI tools are included.
•The website content lists high-level AI capabilities but does not provide detailed examples of supported prompts, limits, model choices, or administrative controls on the scraped page.
•Teams that do not already organize work in Smartsheet may need setup time before AI analysis and formula generation can deliver strong results from structured sheet data.
•The AI feature set described is focused on work management tasks, not broad-purpose AI coding, image generation, meeting transcription, or autonomous agent workflows.

Who Should Use Smartsheet?

✓A PMO analyzing portfolio sheets to summarize project status, spot trends, and prepare leadership reporting without manually reviewing every row.
✓A project manager generating Smartsheet formulas for schedule, budget, risk, or status calculations when they understand the business logic but do not want to write formulas from scratch.
✓An operations team summarizing request queues, issue trackers, or process sheets so managers can quickly understand blockers and next actions.
✓A marketing or creative operations team using Brandfolder suggested descriptions to speed up digital asset tagging and improve asset discoverability.
✓An enterprise team testing AI-assisted work management during a Smartsheet trial before deciding whether to roll it into governed workflows.
✓A services delivery team combining Smartsheet project tracking, dashboards, summaries, and automation to keep client delivery work visible across stakeholders.

Who Should Skip Smartsheet?

×You're concerned about the supplied ai page does not show exact pricing for ai access, so buyers cannot determine from the page alone whether ai is included in every paid plan or requires a specific package.
×You're concerned about ai availability is described for trial users and enterprise plans, which may leave smaller paid-plan customers needing to confirm whether the generally available ai tools are included.
×You're concerned about the website content lists high-level ai capabilities but does not provide detailed examples of supported prompts, limits, model choices, or administrative controls on the scraped page.

Alternatives to Consider

Monday.com

Starting at Free

Learn more →

Asana

AI-powered project management platform with autonomous AI teammates, workflow automation, portfolio management, and enterprise-grade security for teams of all sizes.

Starting at $10.99/user/mo

Learn more →

ClickUp

ClickUp combines project management, docs, chat, automations, dashboards, and ClickUp Brain AI for contextual work management.

Starting at See pricing

Learn more →

Frequently Asked Questions

What is Smartsheet?

Smartsheet provides AI tools for work management, using large language models with Smartsheet data to deliver context-aware assistance while emphasizing data privacy.

Is Smartsheet good?

How much does Smartsheet cost?

Smartsheet starts at $9 per member/month billed annually or $12 per member/month billed monthly. Check their pricing page for the most current rates and features included in each plan.

Who should use Smartsheet?

What are the best Smartsheet alternatives?

Popular Smartsheet alternatives include Monday.com, Asana, ClickUp. Each has different strengths, so compare features and pricing to find the best fit.