Otter.ai Review 2026

AI-powered meeting transcription platform with real-time notes, action items, speaker identification, and CRM integration for sales teams and professionals.

Otter.ai is an AI-powered meeting assistant that automatically joins your virtual meetings, transcribes conversations in real-time, generates summaries, and extracts action items. The platform integrates with Zoom, Google Meet, and Microsoft Teams, automatically joining scheduled meetings as a participant and capturing everything discussed. Otter's AI generates meeting summaries immediately after the call ends, highlighting key decisions, action items, and important discussion points. The platform's real-time transcription feature allows participants to follow along during the meeting, search for specific topics, and add highlights or comments. Otter recently introduced OtterPilot, an AI agent that acts as a proactive meeting participant — it can answer questions about previous meetings, provide context from past conversations, and even generate follow-up emails based on meeting content. The platform includes a collaborative workspace where teams can organize meeting notes, share transcripts, and track action items across meetings. Otter's search functionality allows users to find specific discussions across all past meetings using natural language queries. The platform supports speaker identification, automatically attributing statements to individual participants. Enterprise features include admin controls, team analytics, and integration with CRM and project management tools. Otter has become one of the most widely adopted AI meeting tools, used by millions of professionals to reduce the burden of meeting documentation and ensure important decisions and action items don't get lost. The platform continues to evolve toward a full AI meeting agent that can not only document but actively participate in and follow up on meetings.