DevRev's AI teammate that unifies business data to help sales, support, and operations teams automate tasks, resolve tickets, and close deals faster.
DevRev's AI teammate that unifies business data to help sales, support, and operations teams automate tasks, resolve tickets, and close deals faster.
Computer by DevRev is a Business Automation AI teammate that unifies structured and unstructured business data into a single AI-ready source of truth, with pricing available through enterprise sales and demo requests. It's designed for sales, support, operations, and IT teams who want to automate repetitive work, resolve tickets faster, and close deals with full business context at their fingertips.
At its core, Computer ingests everything from spreadsheets and emails to tickets, customer records, and internal documents, storing them on what DevRev calls Computer Memory. This unified data layer powers three capabilities: unified search across tools like Google Workspace, Notion, and web sources; proactive reasoning that anticipates what needs attention rather than just answering questions asked; and AI agents built via Computer Agent Studio that take action — creating tickets, updating CRM records, deflecting repetitive questions, and following up with customers while keeping connected systems in sync. The platform extends via purpose-built Apps including the Support App (command center for customer support), Build App (product development and roadmap management), and Observe App (user behavior, feedback, and sentiment tracking).
Results reported on the DevRev website are substantial: one billion-dollar customer increased automatic ticket resolution from 17% to 70%, support teams see up to 40% faster ticket resolution, IT helpdesk automation reaches up to 60% of tickets handled autonomously, sales reps save 6+ hours per week on admin tasks, and customers report a 25% increase in customer retention and 4X increase in team productivity. Based on our analysis of 870+ AI tools, Computer sits in a competitive enterprise segment alongside agents like Salesforce Agentforce, ServiceNow Now Assist, and Zendesk AI — but differentiates by unifying sales, support, and operations workflows in one platform rather than bolting AI onto a single system of record. Compared to other Business Automation tools in our directory, Computer leans heavily into cross-functional data unification and agent customization via Agent Studio, making it best suited for mid-market and enterprise teams that already suffer from data silos across CRM, ticketing, and documentation systems.
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A unified data layer that ingests structured data (CRM records, tickets, spreadsheets) and unstructured content (emails, documents, charts) into one AI-ready source of truth. This eliminates the silos that cause teams to dig for context and enables every downstream agent, search, and insight to reason over the full business picture rather than a single system.
A builder for deploying AI agents that take concrete actions rather than only suggesting them — creating tickets, updating CRM records, deflecting repetitive questions, and following up with customers automatically. Agents keep connected systems in sync and support human-in-the-loop oversight so teams can review before agents act autonomously.
A dedicated command center for customer support that automatically resolves common tickets, routes complex issues to subject matter experts, and tracks every conversation. DevRev cites a billion-dollar customer that moved automatic resolution from 17% to 70% and reports up to 40% faster ticket resolution overall using this App.
A single search interface that spans Google Workspace, Notion, connected business apps, and the public web. Instead of tab-hopping between Gmail, docs, ticketing tools, and CRMs, users ask Computer one question and get a trusted, context-aware answer drawn from every relevant source.
Build App manages product development — people, issues, roadmaps, and release workflows — while Observe App tracks user behavior, feedback, and sentiment to close the loop between shipping and experience. Together with the Support App, they extend Computer from a horizontal AI teammate into specialized workflows for product, support, and user research teams.
$30–$50/user/month
$50–$75/user/month
Custom pricing, typically $75–$150+/user/month
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DevRev announced Computer is live as of a February 9, 2026 blog post titled 'Support teams had given up on AI. Then came Computer,' positioning the launch around support-team skepticism of prior AI tools. The website also highlights the Computer Agent Studio for building action-taking agents and three purpose-built Apps — Support, Build, and Observe — as part of the current 2026 lineup.
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