Honest pros, cons, and verdict on this automation & workflows tool
✅ Reported to lift automatic ticket resolution from 17% to 70% at one billion-dollar customer, a documented 4x improvement
Starting Price
$30–$50/user/month
Free Tier
No
Category
Automation & Workflows
Skill Level
Any
DevRev's AI teammate that unifies business data to help sales, support, and operations teams automate tasks, resolve tickets, and close deals faster.
Computer by DevRev is a Business Automation AI teammate that unifies structured and unstructured business data into a single AI-ready source of truth, with pricing available through enterprise sales and demo requests. It's designed for sales, support, operations, and IT teams who want to automate repetitive work, resolve tickets faster, and close deals with full business context at their fingertips.
At its core, Computer ingests everything from spreadsheets and emails to tickets, customer records, and internal documents, storing them on what DevRev calls Computer Memory. This unified data layer powers three capabilities: unified search across tools like Google Workspace, Notion, and web sources; proactive reasoning that anticipates what needs attention rather than just answering questions asked; and AI agents built via Computer Agent Studio that take action — creating tickets, updating CRM records, deflecting repetitive questions, and following up with customers while keeping connected systems in sync. The platform extends via purpose-built Apps including the Support App (command center for customer support), Build App (product development and roadmap management), and Observe App (user behavior, feedback, and sentiment tracking).
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Learn more →Computer delivers on its promises as a automation & workflows tool. While it has some limitations, the benefits outweigh the drawbacks for most users in its target market.
DevRev's AI teammate that unifies business data to help sales, support, and operations teams automate tasks, resolve tickets, and close deals faster.
Yes, Computer is good for automation & workflows work. Users particularly appreciate reported to lift automatic ticket resolution from 17% to 70% at one billion-dollar customer, a documented 4x improvement. However, keep in mind enterprise-only pricing with no public tiers or free trial — requires booking a demo to evaluate cost.
Computer starts at $30–$50/user/month. Check their pricing page for the most current rates and features included in each plan.
Computer is best for Customer support teams drowning in repetitive tickets who want to lift automatic resolution rates from the typical 15-20% baseline toward the 70% achieved by DevRev's flagship customer and IT helpdesks handling high volumes of employee password, access, and how-to tickets that can be automated 24/7 by Computer's service desk agent (up to 60% automation cited). It's particularly useful for automation & workflows professionals who need computer memory unified data layer.
Popular Computer alternatives include Salesforce Agentforce, Zendesk AI, Intercom Fin. Each has different strengths, so compare features and pricing to find the best fit.
Last verified March 2026