Master Capsule CRM with our step-by-step tutorial, detailed feature walkthrough, and expert tips.
Getting started with Capsule is designed to be fast
most users are fully operational within 15 minutes. Simply create your account, import contacts from CSV or connect your email accounts for automatic sync, set up your sales pipeline stages, and start adding deals. The platform guides you through essential setup steps and provides helpful onboarding emails to ensure you're making the most of key features.
đĄ Quick Start: Follow these 2 steps in order to get up and running with Capsule CRM quickly.
Explore the key features that make Capsule CRM powerful for sales & crm workflows.
Intuitive drag-and-drop interface for managing deals through customizable sales stages with clear progress tracking.
Automatically fills in missing contact information using AI-powered data sources (available on Growth plan and above).
Kanban-style project management boards for tracking post-sale delivery and client work alongside CRM functions.
Automated tasks and email sequences triggered by contact actions or deal stage changes (Growth plan and above).
Seamless integration with Gmail and Outlook for email tracking, templates, and automatic contact synchronization.
Complete interaction history showing all emails, calls, meetings, and notes in chronological order.
Built-in task creation and tracking with due dates, assignments, and calendar integration.
Full-featured iOS and Android apps with offline access for managing contacts and updating deals on the go.
Flexible contact and deal customization with custom fields, tags, and data organization options.
Native connections to Google Workspace, Microsoft 365, Zapier, and 50+ business tools for seamless workflow integration.
Yes, Capsule offers a free forever plan that includes 2 users, 250 contacts, 1 pipeline, and basic features. This makes it ideal for very small teams or individuals getting started with CRM.
Yes, Capsule has native integrations with both Google Workspace and Microsoft 365, including email sync, calendar integration, and single sign-on capabilities.
Capsule does not include built-in email marketing. However, it integrates with email marketing platforms like Mailchimp, AWeber, and Constant Contact through native connections and Zapier.
Capsule focuses on simplicity and ease-of-use, while HubSpot and Pipedrive offer more advanced automation and reporting. Capsule is typically better for small teams that want quick setup and straightforward functionality.
No, Capsule does not offer phone support on any plan. Support is provided through email tickets and an extensive help documentation library.
Yes, Capsule includes project boards that work like Kanban boards for managing post-sale delivery and ongoing client work alongside your CRM functions.
Available on Growth plan and above, AI enrichment automatically fills in missing contact information like company details, social profiles, and additional contact data using AI-powered data sources.
Contact limits vary by plan: Free (250), Starter (30,000), Growth (60,000), Advanced (120,000), and Ultimate (unlimited contacts).
Now that you know how to use Capsule CRM, it's time to put this knowledge into practice.
Sign up and follow the tutorial steps
Check pros, cons, and user feedback
See how it stacks against alternatives
Follow our tutorial and master this powerful sales & crm tool in minutes.
Tutorial updated March 2026