Stay free if you only need 2 users and 250 contacts. Upgrade if you need 120,000 contacts and 50 pipelines. Most solo builders can start free.
Why it matters: Free tier limited to 250 contacts
Available from: Starter
Why it matters: Basic reporting on lower plans
Available from: Starter
Why it matters: No built-in email marketing
Available from: Starter
Yes, Capsule offers a free forever plan that includes 2 users, 250 contacts, 1 pipeline, and basic features. This makes it ideal for very small teams or individuals getting started with CRM.
Yes, Capsule has native integrations with both Google Workspace and Microsoft 365, including email sync, calendar integration, and single sign-on capabilities.
Capsule does not include built-in email marketing. However, it integrates with email marketing platforms like Mailchimp, AWeber, and Constant Contact through native connections and Zapier.
Capsule focuses on simplicity and ease-of-use, while HubSpot and Pipedrive offer more advanced automation and reporting. Capsule is typically better for small teams that want quick setup and straightforward functionality.
No, Capsule does not offer phone support on any plan. Support is provided through email tickets and an extensive help documentation library.
Yes, Capsule includes project boards that work like Kanban boards for managing post-sale delivery and ongoing client work alongside your CRM functions.
Available on Growth plan and above, AI enrichment automatically fills in missing contact information like company details, social profiles, and additional contact data using AI-powered data sources.
Contact limits vary by plan: Free (250), Starter (30,000), Growth (60,000), Advanced (120,000), and Ultimate (unlimited contacts).
Start with the free plan â upgrade when you need more.
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Last verified March 2026