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Shilo Review 2026

Honest pros, cons, and verdict on this enterprise agents tool

✅ Specialized focus on live real estate sales conversations rather than trying to be an all-in-one platform, filling a gap that general CRMs leave open

Starting Price

See Pricing

Free Tier

No

Category

Enterprise Agents

Skill Level

Any

What is Shilo?

AI assistant built for real estate teams that listens, coaches, and guides agents in real time to help them close deals with confidence.

Shilo is an AI-powered real-time coaching platform designed specifically for real estate sales teams, providing live on-screen guidance during prospect calls by analyzing speech-to-text transcription to surface objection-handling suggestions, closing techniques, and contextual coaching prompts while agents are actively speaking with buyers and sellers. Unlike general-purpose AI assistants or broader real estate CRMs such as Ylopo or Lofty that focus on lead generation and pipeline management, Shilo concentrates on what happens during live sales conversations—providing agents with contextual coaching prompts, objection-handling suggestions, and closing techniques while they are actively speaking with prospects. The platform uses speech-to-text transcription optimized for real estate terminology to analyze conversations in real time and surface coaching cards on the agent's screen. Shilo draws from a library of over 200 common real estate objections with AI-generated rebuttals covering scenarios from price negotiations and inspection concerns to financing questions and competitive property comparisons. After each call, the platform generates coaching scorecards that quantify how well agents followed prompts and correlate coaching moments with deal-stage progression. For team leaders and brokerage managers, Shilo provides a centralized dashboard to review call recordings, track coaching adherence metrics across their roster, and identify specific training opportunities for individual agents. The AI engine also learns from successful calls within each team's own history, meaning its suggestions become increasingly tailored to the specific market, property types, and buyer demographics that the team encounters regularly. Shilo integrates with real estate CRMs to automatically log call details, transcripts, and coaching metrics without manual agent input, tying coaching data directly to pipeline progression. The platform is positioned as a complementary layer on top of existing tech stacks rather than a replacement for CRM, marketing, or transaction management tools. Shilo primarily targets mid-size to enterprise real estate brokerages and teams with 10 or more agents, with its team-oriented features and manager-level analytics providing the most value for organizations with multiple agents who need standardized coaching quality. Pricing is not publicly listed and requires contacting the vendor's sales team for a quote. Teams considering Shilo should request a pilot period to validate effectiveness in their specific market and property segment before committing to a full deployment.

Key Features

✓Real-time speech-to-text transcription optimized for real estate terminology
✓Live coaching cards with objection-handling suggestions during calls
✓AI-powered deal-stage tracking tied to coaching moments
✓Post-call analytics with coaching scorecards
✓Manager dashboard for team performance monitoring

Pricing Breakdown

Team

Contact vendor for pricing

per month

  • ✓Real-time AI coaching during live calls
  • ✓Speech-to-text transcription optimized for real estate
  • ✓Objection library with AI-suggested rebuttals
  • ✓Post-call analytics and coaching scorecards
  • ✓Manager dashboard for team performance monitoring

Enterprise

Custom pricing for large teams — contact vendor

per month

  • ✓All Team plan features
  • ✓Custom contract length and team size pricing
  • ✓Dedicated onboarding and implementation support
  • ✓Advanced analytics and reporting
  • ✓Custom integration development

Pros & Cons

✅Pros

  • •Specialized focus on live real estate sales conversations rather than trying to be an all-in-one platform, filling a gap that general CRMs leave open
  • •Real-time AI coaching during calls provides agents with contextual suggestions and objection-handling prompts without leaving the conversation
  • •Manager dashboard provides granular visibility into team performance, coaching adherence metrics, and training opportunity identification
  • •Integrates with real estate CRMs and existing telephony stacks rather than requiring agents to switch platforms
  • •AI suggestions improve over time by learning from a team's own successful calls, tailoring to specific markets and property types
  • •Objection library covers over 200 common real estate objections with AI-generated rebuttals tuned to property-specific vocabulary

❌Cons

  • •Pricing is not publicly listed and requires contacting sales, making quick budget comparisons difficult—refer to comparable platforms like Gong ($100–$150/user/month) for general market context
  • •Relatively new entrant in the market with limited long-term performance data across diverse economic conditions
  • •Vendor-published performance claims have not been independently verified by third-party audits as of early 2026
  • •Focused narrowly on call coaching, so teams still need separate tools for lead generation, marketing automation, and transaction management
  • •Effectiveness may vary significantly across different real estate markets, property types, and buyer demographics, requiring a pilot period to validate

Who Should Use Shilo?

  • ✓Mid-size real estate brokerages with 10–50 agents who want to standardize sales coaching quality across the team without hiring additional trainers, using Shilo's real-time prompts to ensure consistent objection handling and closing techniques on every call
  • ✓Real estate team leaders onboarding new agents who lack experience handling price objections, financing questions, or competitive property comparisons—Shilo acts as a virtual mentor during live calls while they build confidence
  • ✓High-volume inside sales teams at large brokerages handling significant inbound inquiry call volume, where the speed of real-time coaching cards helps agents qualify leads faster and route them to appropriate next steps
  • ✓Brokerage managers who need data-driven insights into their team's sales conversations, using Shilo's post-call scorecards and coaching adherence metrics to identify which agents need targeted training on specific skills
  • ✓Real estate teams operating in competitive urban markets where buyers frequently compare multiple properties and agents need instant access to comparable sales data and market-specific rebuttals during fast-paced conversations
  • ✓Enterprise brokerages looking to reduce ramp time for newly licensed agents by providing AI-guided support during their first 90 days of live prospect calls, supplementing traditional mentorship programs

Who Should Skip Shilo?

  • ×You're concerned about pricing is not publicly listed and requires contacting sales, making quick budget comparisons difficult—refer to comparable platforms like gong ($100–$150/user/month) for general market context
  • ×You need advanced features
  • ×You're concerned about vendor-published performance claims have not been independently verified by third-party audits as of early 2026

Our Verdict

✅

Shilo is a solid choice

Shilo delivers on its promises as a enterprise agents tool. While it has some limitations, the benefits outweigh the drawbacks for most users in its target market.

Try Shilo →Compare Alternatives →

Frequently Asked Questions

What is Shilo?

AI assistant built for real estate teams that listens, coaches, and guides agents in real time to help them close deals with confidence.

Is Shilo good?

Yes, Shilo is good for enterprise agents work. Users particularly appreciate specialized focus on live real estate sales conversations rather than trying to be an all-in-one platform, filling a gap that general crms leave open. However, keep in mind pricing is not publicly listed and requires contacting sales, making quick budget comparisons difficult—refer to comparable platforms like gong ($100–$150/user/month) for general market context.

How much does Shilo cost?

Shilo offers various pricing options. Visit their website for current pricing details.

Who should use Shilo?

Shilo is best for Mid-size real estate brokerages with 10–50 agents who want to standardize sales coaching quality across the team without hiring additional trainers, using Shilo's real-time prompts to ensure consistent objection handling and closing techniques on every call and Real estate team leaders onboarding new agents who lack experience handling price objections, financing questions, or competitive property comparisons—Shilo acts as a virtual mentor during live calls while they build confidence. It's particularly useful for enterprise agents professionals who need real-time speech-to-text transcription optimized for real estate terminology.

What are the best Shilo alternatives?

There are several enterprise agents tools available. Compare features, pricing, and user reviews to find the best option for your needs.

More about Shilo

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Last verified March 2026