Stay free if you only need 300 transcription minutes per month and 30 minutes per conversation. Upgrade if you need 6,000 transcription minutes per user/month and 4 hours per conversation. Most solo builders can start free.
Why it matters: English-first platform with limited support for other languages compared to tools like Fireflies.ai that offer 60+ languages
Available from: Pro
Why it matters: Free Basic plan caps individual conversations at 30 minutes, forcing users into Pro or Business for typical hour-long meetings
Available from: Pro
Why it matters: CRM push, admin controls, and SSO are locked to Business ($30/user/month) and Enterprise tiers
Available from: Pro
Why it matters: Some users report accuracy drops on heavy accents, overlapping speakers, and low-quality audio
Available from: Pro
Why it matters: Privacy-sensitive teams may be uncomfortable with a bot auto-joining external client meetings by default
Available from: Pro
Otter offers four tiers: Basic (free) with 300 transcription minutes per month and a 30-minute per-conversation cap, Pro at $16.99/month (or $8.33/month billed annually) with 1,200 monthly minutes and 90-minute conversations, Business at $30/user/month (or $20/user/month annual) with 6,000 monthly minutes and admin controls, and a custom-priced Enterprise tier with SSO, advanced security, and organization-wide deployment. The free Basic plan is genuinely usable for light meeting loads and is more generous than many competitors in our directory.
Otter's OtterPilot assistant natively integrates with Zoom, Google Meet, and Microsoft Teams, automatically joining scheduled meetings from your connected Google or Microsoft calendar. It can also transcribe in-person conversations via the iOS, Android, and web apps, and import pre-recorded audio or video files. For meetings on unsupported platforms, you can record through the Otter mobile app or upload the recording afterward for processing.
Otter uses its own proprietary OtterAI speech recognition engine trained specifically on meeting audio, and accuracy is generally strong for clear English conversation, with the company citing industry-leading results across more than 1 billion transcribed meetings. Accuracy does degrade with heavy accents, crosstalk, background noise, or low-bitrate call audio. Custom vocabulary on Business and Enterprise plans helps the model correctly spell company names, product SKUs, and industry jargon.
Yes. The Otter Sales Agent, available on Business and Enterprise plans, pushes meeting notes, extracted objections, competitor mentions, and action items directly into Salesforce and HubSpot CRM records. Slack integration delivers meeting summaries and AI Channels content to specified workspaces. Email channels, Zapier connectivity, and an API are also available for Business and Enterprise customers who need to route transcripts into other systems.
Otter's Enterprise tier adds SSO, SAML, advanced admin roles, audit logs, and organization-wide security controls, and the company maintains SOC 2 Type 2 and HIPAA compliance for qualifying accounts. Data is encrypted in transit and at rest, and users control sharing and retention at the conversation level. Organizations in highly regulated sectors should still review the latest Otter data processing agreement and confirm bot-join policies with their security teams before rolling it out to client-facing meetings.
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Last verified March 2026