Master Gong with our step-by-step tutorial, detailed feature walkthrough, and expert tips.
Explore the key features that make Gong powerful for sales & crm workflows.
Gong is a Revenue AI Operating System for B2B go-to-market teams — primarily sales, customer success, and revenue operations at mid-market and enterprise SaaS companies. It captures customer conversations across calls, meetings, and email, then uses AI agents and analytics to drive productivity, deal execution, coaching, and forecasting.
Gong does not publish pricing. It is sold as an enterprise contract that typically includes a platform fee plus per-seat licensing for users who are recorded or actively use the product. Final pricing depends on seat count, modules selected (e.g., Forecast, Engage), and contract length, and requires a conversation with their sales team.
Basic meeting recorders focus on transcription, summaries, and action items for individual users. Gong is a full revenue platform: it links every conversation to specific deals and accounts in the CRM, runs deal and pipeline analytics, supports manager coaching workflows, and includes forecasting and revenue AI agents — capabilities that go well beyond meeting capture.
Gong integrates with major CRMs (Salesforce, HubSpot, Microsoft Dynamics), web conferencing platforms (Zoom, Microsoft Teams, Google Meet, Webex), dialers, email and calendar systems, and sales engagement tools like Salesloft and Outreach. It also offers APIs and a marketplace for connecting to BI, enablement, and workflow tools.
Gong provides configurable consent and recording controls, including automated disclosures, regional recording rules, redaction of sensitive data, and admin policies for who can be recorded and who can view recordings. Customers are responsible for ensuring their use complies with local laws (such as two-party consent jurisdictions and GDPR), and Gong offers enterprise-grade security certifications to support those requirements.
Now that you know how to use Gong, it's time to put this knowledge into practice.
Sign up and follow the tutorial steps
Check pros, cons, and user feedback
See how it stacks against alternatives
Follow our tutorial and master this powerful sales & crm tool in minutes.
Tutorial updated March 2026