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AI assistant for meetings, email, chat, and CRM — records, transcribes, and turns conversations into a searchable knowledge base.
AI assistant for meetings, email, chat, and CRM — records, transcribes, and turns conversations into a searchable knowledge base.
Fireflies.ai bills itself as the #1 AI assistant for meetings, email, chat, and CRM, and its scope reflects that ambition — it's less a single-purpose notetaker and more a horizontal AI layer over your work communications. Fireflies joins Zoom, Google Meet, Microsoft Teams, Webex, and dialers, transcribes with high accuracy, and generates chapter-based summaries with action items assigned to specific participants. Its AskFred conversational agent lets you query across every meeting your organization has recorded — 'what did any customer say about pricing this quarter?' — with citations back to the exact clip. Fireflies also connects to email and chat to build a unified knowledge base of decisions and action items, and it pushes to 60+ integrations including Salesforce, HubSpot, Notion, Asana, Slack, and Zapier. Sales teams use Fireflies for topic tracking, conversation intelligence, coaching, and CRM auto-fill. Free plan has limited transcription minutes; Pro at $18/user/month unlocks unlimited transcription and AskFred; Business at $29/user/month adds conversation intelligence; Enterprise adds SSO, HIPAA, and dedicated support. Verify current pricing and language support (100+ languages listed on site).
Fireflies.ai is worth testing when your workflow matches its strongest use cases, but pricing, credits, governance, and human review should be checked before rollout.
Meeting bot, Chrome extension, mobile app, desktop app, dialer/API, and file upload capture options
Transcription in 100+ languages with speaker recognition and auto-language detection
AI summaries, action items, custom notes, AskFred assistant, and meeting search
Storage limits by seat on Free and Pro; unlimited storage on Business
Integrations with Zoom, Google Meet, Teams, dialers, and API workflows
$0
$18/user/mo
$29/user/mo
Custom
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Fireflies launched AskFred 2.0 in early 2026, introducing multi-meeting reasoning that allows users to synthesize insights across dozens of conversations in a single natural-language query—transforming the meeting library into an organizational knowledge base rather than a per-meeting search index.
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Pricing and features change often. If anything on this Fireflies.ai page is wrong or missing, tell us and include a link to the source. We review every correction.