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Business AI
C

Cody

An intelligent AI assistant that can be trained on your business knowledge base to support your team as a virtual employee.

Starting at$0
Visit Cody →
OverviewFeaturesPricingUse CasesLimitationsFAQSecurityAlternatives

Overview

Cody is a Business AI assistant that acts as a virtual employee trained on your company's knowledge base, documents, and processes, with a free tier available and paid plans starting at $29/mo. Used by over 100,000 businesses worldwide, Cody serves teams that want conversational AI grounded in their own data — support teams, marketers, HR departments, and operations leaders who need instant, context-aware answers without the hallucinations of generic LLMs.

Cody works by letting you upload documents (PDFs, PowerPoints, Word files) or crawl entire websites to build a custom knowledge base, which it then uses to craft intelligent, source-cited responses. Core capabilities include instant answers to business questions, employee onboarding support, creative work assistance (email drafts, marketing copy, translations), troubleshooting with support docs, and brainstorming with contextual memory across conversations. Users can also create specialized chatbots with tailored roles, strictness levels, and access permissions for different departments or customer-facing use cases. The platform supports over 50 languages for translation and response generation.

Compared to other Business AI tools, Cody differentiates itself through its source-attribution feature — every answer cites the specific documents it was drawn from, making it auditable for regulated industries. While alternatives like ChatGPT Enterprise and Microsoft Copilot offer broader ecosystem integration, Cody's strength is the simplicity of setup: non-technical teams can deploy a trained assistant in under an hour rather than weeks. The platform offers tiered LLM access — the Free and Basic plans use GPT-3.5 Turbo, while Premium and Advanced plans provide access to GPT-4o and GPT-4 Turbo — making it suitable for small teams that want customization without engineering overhead. Cody supports file uploads up to 50 MB per document and knowledge bases up to thousands of pages depending on the plan tier. For larger organizations, Cody's Enterprise AI tier adds advanced security controls, SSO, and custom integrations with 99.9% uptime SLA. The trade-off is that Cody is purpose-built for knowledge-base Q&A and workflow support — teams seeking deep agentic workflows or code generation should look elsewhere.

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Key Features

Custom Knowledge Base Training+

Upload PDFs, PowerPoints, Word documents, or crawl an entire website to build a searchable business-specific AI. Cody indexes the content and uses semantic retrieval to ground every response in your actual data, eliminating the hallucination risk of generic LLMs.

Source Citation on Every Answer+

Every response Cody generates includes direct citations to the source documents used, whether one file or several. This makes answers auditable and trustworthy, which is particularly valuable for teams in regulated industries or where factual accuracy is non-negotiable.

Specialized Bots with Role Customization+

Create multiple purpose-built bots from a single account — e.g., a sales bot, an HR bot, and a support bot — each with distinct knowledge, tone, and strictness settings. This lets organizations segment knowledge access by department without managing multiple accounts.

Conversational Context Memory+

Cody retains context across a conversation, so users don't need to re-explain background with every follow-up question. This makes it effective for iterative work like drafting documents, troubleshooting multi-step issues, or brainstorming with progressive refinement.

Embeddable Widgets+

Cody bots can be embedded directly on websites, intranets, or help centers via customizable widgets. Strictness controls allow the bot to refuse off-topic questions, making it safe for customer-facing deployment without worrying about brand-damaging responses.

Pricing Plans

Free

$0

  • ✓Limited message credits per month
  • ✓Basic document upload
  • ✓Standard LLM access
  • ✓Single bot
  • ✓Community support

Basic

$29/mo

  • ✓Increased message credits
  • ✓Expanded document storage
  • ✓Standard LLM access
  • ✓Multiple bots
  • ✓Embeddable widgets

Premium

$99/mo

  • ✓Access to GPT-4-class LLMs
  • ✓Higher document and message limits
  • ✓Advanced customization
  • ✓Priority support
  • ✓Team collaboration features

Advanced

$249/mo

  • ✓Highest usage limits
  • ✓Top-tier LLM access (GPT-4 Turbo)
  • ✓Advanced analytics
  • ✓API access
  • ✓Premium support

Enterprise

Custom

  • ✓SSO and advanced security
  • ✓Custom integrations
  • ✓Dedicated account manager
  • ✓Compliance and data controls
  • ✓Unlimited seats
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Best Use Cases

đŸŽ¯

HR teams building an internal assistant that answers employee questions about benefits, policies, and onboarding from uploaded handbooks

⚡

Customer support teams deploying an embedded chatbot trained on product documentation to handle Tier-1 troubleshooting and reduce ticket volume

🔧

Sales enablement: training a bot on product specs, pricing sheets, and competitor battle cards so reps can get instant answers during calls

🚀

Marketing teams using Cody to draft emails, translate copy into multiple languages, and brainstorm campaign ideas grounded in brand guidelines

💡

Operations managers creating process-specific bots that walk employees through SOPs, compliance procedures, and software troubleshooting

🔄

Agencies building client-specific knowledge bots so team members can quickly retrieve account history, creative briefs, and past deliverables

Limitations & What It Can't Do

We believe in transparent reviews. Here's what Cody doesn't handle well:

  • ⚠Not designed for autonomous agent workflows — Cody answers questions but does not take actions in external systems
  • ⚠Performance is bounded by the underlying LLM's context window, so very large documents may need chunking or summarization
  • ⚠Limited native integrations with business apps like Slack, Teams, or CRMs compared to specialized enterprise AI platforms
  • ⚠No code execution or data analysis capabilities — unsuitable for analytics, SQL, or developer-focused tasks
  • ⚠Knowledge base must be actively maintained; outdated documents lead to outdated answers, with no automatic refresh from source systems

Pros & Cons

✓ Pros

  • ✓Source attribution on every answer makes responses verifiable and auditable — critical for compliance-sensitive industries
  • ✓Non-technical setup: teams can upload documents or crawl a website and have a working assistant without engineering support
  • ✓Free tier available with no credit card required, making it one of the lower-barrier Business AI tools available
  • ✓Specialized bot customization allows different chatbots for sales, HR, and support from a single account
  • ✓Supports multiple file formats (PDF, PowerPoint, Word) plus URL crawling for flexible knowledge base creation
  • ✓Offers multiple LLM backend tiers so teams can balance cost and quality per use case

✗ Cons

  • ✗Free and lower tiers have strict limits on document uploads and message credits that can be quickly exhausted by active teams
  • ✗Lacks deep integrations with enterprise tools like Salesforce, Jira, or Notion compared to competitors like Glean
  • ✗Answer quality depends heavily on the quality and organization of uploaded source documents
  • ✗Does not offer agentic workflows or code execution — purpose-built for Q&A rather than autonomous task completion
  • ✗Advanced features like SSO and custom model deployment are gated behind Enterprise pricing

Frequently Asked Questions

How is Cody different from ChatGPT?+

Cody is built on top of advanced LLMs but adds a custom knowledge base layer trained on your business documents. Unlike generic ChatGPT, Cody only answers from your uploaded content and cites its sources, dramatically reducing hallucinations. It also remembers context across conversations and can be configured as multiple specialized bots. This makes it more appropriate for internal business use where accuracy and auditability matter.

What types of documents can I upload to train Cody?+

Cody accepts a wide range of file formats including PDFs, PowerPoint presentations, Word documents, and plain text files. You can also crawl entire websites by providing URLs, which lets Cody ingest marketing content, documentation sites, or public knowledge bases automatically. Uploaded content is indexed and becomes instantly searchable for your team. There are upload limits that scale based on your pricing tier.

Is Cody secure enough for sensitive business data?+

Cody offers encryption and access controls, and its Enterprise AI tier adds advanced security features like SSO, role-based permissions, and custom data handling agreements. Data uploaded to Cody is used only to power your assistants and is not used to train public models. For highly regulated industries, the Enterprise plan provides additional compliance guarantees. Most small-to-mid-sized teams can operate safely on standard tiers.

How much does Cody cost?+

Cody offers a free tier with no credit card required, which is ideal for testing the platform. Paid plans start at $29/mo for the Basic tier, $99/mo for Premium with access to GPT-4-class models, and $249/mo for Advanced with the highest usage limits and API access. Enterprise pricing is custom-quoted based on team size and security requirements. Annual billing typically offers a discount. Visit meetcody.ai/pricing for the latest rates.

Can Cody be embedded on my website or customer-facing product?+

Yes, Cody supports embeddable widgets that can be placed on your website or internal portal to serve customers and employees directly. You can customize the bot's personality, restrict its knowledge to specific documents, and set strictness levels to control how it responds to off-topic questions. This makes Cody suitable for both internal team assistance and external customer support use cases. The embedded bots inherit the same source-citation feature as the internal version.
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What's New in 2026

In early 2026, Cody expanded its Enterprise AI tier with SOC 2 Type II compliance controls and SSO via SAML 2.0. The platform upgraded its LLM backend across tiers: Free and Basic plans now run on GPT-3.5 Turbo, while Premium and Advanced plans gained access to GPT-4o and GPT-4 Turbo. Cody also launched an updated bot builder with granular strictness sliders and per-bot role assignment. Language support expanded to over 50 languages. Visit meetcody.ai for the latest feature updates and model availability.

Alternatives to Cody

Glean

Enterprise Agents

AI-powered enterprise search and knowledge assistant. Connects all company information to provide instant, intelligent answers for employees.

Notion AI

Personal Agents

AI built into Notion that answers questions from your workspace, writes and edits content inline, runs autonomous agents, and automates database tasks. Gets smarter the more your team uses Notion.

View All Alternatives & Detailed Comparison →

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Quick Info

Category

Business AI

Website

meetcody.ai/
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