Master Aloware with our step-by-step tutorial, detailed feature walkthrough, and expert tips.
Explore the key features that make Aloware powerful for customer service workflows.
Aloware offers three paid tiers billed per user per month: iPro at $30 for core contact center features with unlimited US/Canada inbound and outbound calling, business SMS, and CRM integration; uPro at $60 which adds the power dialer, AI-powered dialer, call coaching, advanced reporting, and 5,000 AI voice analytics minutes; and xPro at $85 which includes Salesforce integration, unlimited AI voice analytics, white-glove onboarding, and advanced automation. There is no free tier, but custom enterprise pricing is available for teams above 500 agents.
Aloware offers native, two-way integrations with HubSpot, Salesforce, Zoho, Pipedrive, and GoHighLevel â meaning calls, SMS, recordings, and dispositions sync directly to the CRM record without Zapier or middleware. The HubSpot integration is listed in the official HubSpot App Marketplace, and the Salesforce app is published on the Salesforce AppExchange. Salesforce integration specifically requires the xPro plan at $85/user/month, while HubSpot, Zoho, Pipedrive, and GoHighLevel are available on lower tiers.
Yes. Aloware is SOC 2 Type II compliant and STIR/SHAKEN certified, and it provides built-in A2P 10DLC registration tools and TCPA compliance features for outbound SMS and calling campaigns. This matters for regulated industries like legal services, financial services, real estate, and home improvement â sectors Aloware explicitly targets. Teams running power-dialer or predictive-dialer campaigns can configure consent rules, DNC lists, and time-of-day controls inside the platform.
Aloware's AI voice agents are conversational AI bots that can answer inbound calls, qualify callers, route to the right human rep, and capture data back into the connected CRM. They sit alongside AI voice analytics, which transcribes and scores live human calls for coaching and quality assurance. Together these AI features differentiate Aloware from traditional VoIP and dialer tools that offer only basic IVR. The xPro tier ($85/user/month) includes unlimited AI voice analytics minutes.
Aloware is built for sales and support teams of 5 to 500+ agents that already run on HubSpot, Salesforce, Zoho, Pipedrive, or GoHighLevel and need a CRM-native calling and SMS platform with AI assistance. It is particularly strong for high-volume outbound sales teams in legal, financial services, real estate, and home improvement. It is less suited for solo founders who want a free tier or for global enterprises needing deep omnichannel (email/chat/social) workforce management beyond voice and SMS.
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Tutorial updated March 2026