AI-powered contact center platform with power dialer, business SMS, AI voice agents, and CRM integrations for sales and support teams.
Aloware is an AI-powered contact center software platform that unifies a power dialer, business SMS, AI voice agents, and native CRM integrations into a single workspace, with pricing starting at $30 per user per month. It targets sales and support teams of 5 to 500+ agents in industries like legal services, financial services, real estate, and home improvement that need a CRM-first calling solution.
Founded in 2018 in Los Angeles by Anoosh Roozrock and Sohrab Sheikhani, Aloware has grown to 51-200 employees and earned a spot on Inc. Magazine's Pacific Region Regionals list at #27 with 458% growth. The platform is built around deep, native integrations with HubSpot, Salesforce, Zoho, Pipedrive, and GoHighLevel, so call activity, SMS threads, and recordings sync directly into the CRM record without middleware. Core capabilities include a predictive/power dialer for high-volume outbound, two-way business SMS with A2P 10DLC compliance, AI voice analytics that transcribe and score every call, and AI voice agents that handle inbound qualification and routing automatically.
Compared to the other Customer Service and contact-center tools in our directory, Aloware sits in the mid-market sweet spot: it's more affordable and faster to deploy than enterprise CCaaS suites like Genesys or NICE CXone, but offers far deeper CRM telephony than basic VoIP tools like RingCentral or Dialpad. It is SOC 2 Type II compliant and STIR/SHAKEN certified, which matters for regulated industries handling outbound dialing under TCPA. Based on our analysis of 870+ AI tools, Aloware is recognized as a 2025 G2 Leader and G2 Easiest to Use winner in the Contact Center Software category, making it a strong choice for HubSpot- and Salesforce-centric revenue teams that want AI calling without a heavy implementation project.
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Conversational AI agents that answer inbound calls, qualify the caller, route to the right human rep, and write structured data back to the connected CRM. Available on the xPro tier with unlimited AI voice analytics minutes, they let teams operate 24/7 inbound coverage without staffing overnight reps.
An outbound dialer that auto-dials lists from the CRM, skips voicemails, and connects reps only when a human answers. Included on the uPro plan ($60/user/month), it is designed for high-volume outbound teams in real estate, home improvement, and financial services that need to maximize talk-time per rep per day.
Two-way sync with HubSpot, Salesforce, Zoho, Pipedrive, and GoHighLevel â calls, SMS, recordings, and dispositions appear directly on contact and deal records with no middleware. Aloware is published in both the HubSpot App Marketplace and the Salesforce AppExchange, and it is one of the few mid-market contact-center tools with first-party listings on both.
Every call is transcribed, scored, and analyzed for sentiment, keywords, and coaching moments, then written back into the CRM. The uPro plan includes 5,000 minutes per month and the xPro plan includes unlimited minutes â usage that would typically require a separate Gong- or Chorus-style add-on with most competing dialers.
Two-way business SMS with A2P 10DLC registration, TCPA controls, DNC list management, and time-of-day rules baked in. Combined with STIR/SHAKEN call certification and SOC 2 Type II infrastructure, this makes Aloware viable for regulated industries like legal services and financial services where compliance is non-negotiable.
$30/user/month
$60/user/month
$85/user/month
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Aloware was named a 2025 G2 Leader and G2 Easiest to Use winner in the Contact Center Software category and was recognized on Inc. Magazine's Pacific Region Regionals list at #27 with 458% growth. The platform continues to expand its AI voice agent capabilities and bundled AI voice analytics across the uPro and xPro tiers.
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