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Stay free if you only need 300 credits per month (about 40 conversations) and 50 knowledge sources, 1 mb kb storage. Upgrade if you need 4,500 to 10,000 credits per month ($180-$300) and 2,000 knowledge sources. Most solo builders can start free.
Why it matters: Voice calls are only included from the Business tier
Available from: Pro
Why it matters: Credits are consumed per conversation, so costs scale with volume
Available from: Pro
Why it matters: Helpdesk integrations with Freshdesk, Zendesk and Zoho Desk require the Business plan
Available from: Pro
Why it matters: Advanced feature not available in free plan.
Available from: Pro
Why it matters: Advanced feature not available in free plan.
Available from: Pro
By AI credits rather than seats. Starter is free with 300 credits a month (about 40 conversations); Pro starts at $25 a month for 500 credits; Business starts at $180 a month; Enterprise is custom. Yearly billing is 10% off.
Email, web and in-app chat, phone, WhatsApp, Telegram, Discord, social platforms such as Instagram and Facebook, and review sites including Google Business Profile and the app stores.
It can run standalone or alongside helpdesks such as Zendesk, Freshworks, Intercom, Salesforce, HubSpot and Zoho.
Start with the free plan — upgrade when you need more.
Get Started Free →Still not sure? Read our full verdict →
Last verified March 2026