No free plan. The cheapest way in is Premier at Starting ~$42,000/year. Consider free alternatives in the sales & marketing agents category if budget is tight.
No. Qualified is built natively on the Salesforce platform, so a Salesforce instance is required. This is a hard requirement, not a nice-to-have — the platform's visitor identification, routing, and data sync all depend on Salesforce data. Teams on HubSpot or other CRMs should look at alternatives like Intercom Fin or Drift.
Piper is Qualified's AI SDR agent that autonomously engages website visitors, qualifies them against your ICP, answers product questions, books meetings, and sends follow-up emails. Unlike rule-based chatbots with decision trees, Piper uses AI to have natural conversations and adapts its behavior based on visitor identity (from Salesforce) and real-time website behavior.
Qualified does not publish pricing publicly. Based on customer reports and procurement data, pricing starts around $42,000/year for the Premier plan, with Enterprise and Ultimate plans ranging from $60K to $100K+ annually. Final pricing depends on website traffic volume, number of sales reps, AI usage (Piper), and contract length. Multi-year commitments typically reduce per-year costs.
Piper can handle the majority of initial website conversations autonomously, but works best in a hybrid model. It qualifies and engages visitors 24/7, then escalates high-value conversations to human reps for live video or voice calls. Most customers report reducing SDR workload on inbound qualification rather than fully replacing headcount.
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Last verified March 2026