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← Back to Olark Overview

Olark Pricing & Plans 2026

Complete pricing guide for Olark. Compare all plans, analyze costs, and find the perfect tier for your needs.

Try Olark Free →Compare Plans ↓

Not sure if free is enough? See our Free vs Paid comparison →
Still deciding? Read our full verdict on whether Olark is worth it →

💎3 Paid Plans
⚡No Setup Fees

Choose Your Plan

Starter

$15.00/month

month

1 agent included, additional agents $15/month each

  • ✓Unlimited chats
  • ✓Chat history and transcripts
  • ✓Visitor insights and real-time visitor list
  • ✓Basic reporting and analytics
  • ✓Email integration for offline messages
  • ✓Mobile app for iOS and Android
  • ✓API access for basic integrations
Start Free Trial →
Most Popular

Standard

$19.00/month

month

Per-agent pricing with annual billing discounts available

  • ✓Everything in Starter
  • ✓Advanced visitor information and browsing history
  • ✓Chat routing and assignment rules
  • ✓File sharing during conversations
  • ✓Custom chat box design and branding
  • ✓Targeted chat automation
  • ✓Advanced reporting with custom date ranges
Start Free Trial →

Enterprise

$39.00/month

month

Minimum 5 agents, custom enterprise features available

  • ✓Everything in Standard
  • ✓Dedicated account manager
  • ✓Priority support with SLA
  • ✓Advanced integrations with Salesforce, HubSpot
  • ✓Custom chat workflows and automation
  • ✓Team performance analytics
  • ✓HIPAA compliance options
  • ✓Single sign-on (SSO) support
Contact Sales →

Pricing sourced from Olark · Last verified March 2026

Feature Comparison

FeaturesStarterStandardEnterprise
Unlimited chats✓✓✓
Chat history and transcripts✓✓✓
Visitor insights and real-time visitor list✓✓✓
Basic reporting and analytics✓✓✓
Email integration for offline messages✓✓✓
Mobile app for iOS and Android✓✓✓
API access for basic integrations✓✓✓
Everything in Starter—✓✓
Advanced visitor information and browsing history—✓✓
Chat routing and assignment rules—✓✓
File sharing during conversations—✓✓
Custom chat box design and branding—✓✓
Targeted chat automation—✓✓
Advanced reporting with custom date ranges—✓✓
Everything in Standard——✓
Dedicated account manager——✓
Priority support with SLA——✓
Advanced integrations with Salesforce, HubSpot——✓
Custom chat workflows and automation——✓
Team performance analytics——✓
HIPAA compliance options——✓
Single sign-on (SSO) support——✓

Is Olark Worth It?

✅ Why Choose Olark

  • • Setup takes under 5 minutes — paste one JavaScript snippet and your chat is live with zero configuration required
  • • Per-agent pricing starting at $15/month makes it one of the most affordable live chat options for small teams
  • • Real-time visitor monitoring shows who's on your site, what pages they're viewing, and their location before you even start chatting
  • • Clean, intuitive interface requires virtually no training — new agents can start handling chats within minutes
  • • Reliable uptime and fast load times — the chat widget won't slow down your website or create performance issues
  • • HIPAA compliance available on Enterprise plan, rare for simple chat tools at this price point

⚠️ Consider This

  • • No AI chatbot or automated resolution — every conversation requires a human agent, limiting after-hours support
  • • No free plan available — competitors like Tidio and Crisp offer generous free tiers for solo operators
  • • Integration ecosystem is limited to ~40 tools compared to 200+ for Intercom or Zendesk
  • • No omnichannel support — handles website chat only, no email, SMS, WhatsApp, or social media inbox
  • • Reporting is basic — lacks cohort analysis, customer journey tracking, or revenue attribution features

What Users Say About Olark

👍 What Users Love

  • ✓Setup takes under 5 minutes — paste one JavaScript snippet and your chat is live with zero configuration required
  • ✓Per-agent pricing starting at $15/month makes it one of the most affordable live chat options for small teams
  • ✓Real-time visitor monitoring shows who's on your site, what pages they're viewing, and their location before you even start chatting
  • ✓Clean, intuitive interface requires virtually no training — new agents can start handling chats within minutes
  • ✓Reliable uptime and fast load times — the chat widget won't slow down your website or create performance issues
  • ✓HIPAA compliance available on Enterprise plan, rare for simple chat tools at this price point

👎 Common Concerns

  • ⚠No AI chatbot or automated resolution — every conversation requires a human agent, limiting after-hours support
  • ⚠No free plan available — competitors like Tidio and Crisp offer generous free tiers for solo operators
  • ⚠Integration ecosystem is limited to ~40 tools compared to 200+ for Intercom or Zendesk
  • ⚠No omnichannel support — handles website chat only, no email, SMS, WhatsApp, or social media inbox
  • ⚠Reporting is basic — lacks cohort analysis, customer journey tracking, or revenue attribution features
  • ⚠No proactive messaging or behavioral triggers beyond simple automated greetings

Pricing FAQ

Is Olark suitable for small businesses?

Yes, Olark is designed for small to medium businesses that want reliable chat support without complex features.

Does Olark offer a free plan?

No, Olark focuses on paid plans but offers a free trial to test the platform before committing.

How does Olark compare to feature-rich platforms like Intercom?

Olark focuses on core chat functionality and simplicity, while platforms like Intercom offer more comprehensive customer service suites.

Can Olark integrate with other business tools?

Yes, Olark integrates with popular tools like Salesforce, Mailchimp, and Google Analytics, though fewer than larger competitors.

Ready to Get Started?

AI builders and operators use Olark to streamline their workflow.

Try Olark Now →

More about Olark

ReviewAlternativesFree vs PaidPros & ConsWorth It?Tutorial

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Tidio Pricing

Live chat and chatbot platform designed for small businesses and e-commerce stores to improve customer service and increase sales.

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Crisp Pricing

All-in-one customer messaging platform that combines live chat, email, and social media support with AI agents, CRM, and marketing automation features.

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