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Moveworks lists integrations across ITSM, collaboration, identity, HR, knowledge, storage, CRM, and productivity systems. Public examples include ServiceNow, Workday, SAP SuccessFactors, Okta, OneLogin, Slack, Microsoft Teams, Google Drive, SharePoint, Salesforce, Zendesk, Jira, Confluence, GitHub, Box, Freshservice, Freshdesk, and Zoom. Buyers should still confirm the exact connectors, permissions, data flows, workflow actions, and implementation requirements for their stack.
The supplied content does not provide a universal verified automation percentage. Moveworks points buyers to a Forrester Total Economic Impact study citing 256% ROI and $11.5 million in savings over three years, but buyers should validate value using their own baseline metrics such as ticket volume, response time, resolution time, deflection rate, employee satisfaction, and support-team workload.
Moveworks is positioned as a conversational AI platform for workplace tasks and lists integrations with enterprise knowledge, HR, ITSM, identity, and collaboration systems. Buyers should ask how company knowledge, policies, approvals, plugin actions, and workflows are configured, tested, governed, and maintained over time.
Moveworks publishes security and privacy information, but buyers should verify current compliance status and security controls directly with the vendor. Important review areas include access controls, SSO/SAML configuration, role-based administration, audit logging, data handling, retention, encryption, subprocessor use, data residency, and approval workflows.
Moveworks is presented as an enterprise platform with custom pricing. AWS Marketplace has listed one public 12-month reference dimension for 1,000-2,500 users at $150.00 per user per year, which reinforces that it is generally a better fit for organizations with meaningful internal support volume and structured employee-service processes. Smaller organizations should compare expected value against simpler help desk or knowledge-base tools.
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