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💡 Pro tip: Most tools offer free trials or free tiers. Test 2-3 options side-by-side to see which fits your workflow best.
Yes. Mendable's pricing page lists a Free plan at $0/month with 500 message credits per month. The site also says Mendable can be free for certain open-source projects if the team contacts Mendable to check eligibility. Usage depends on the model selected according to the visible FAQ: GPT-3.5-Turbo costs 1 credit per message, while GPT-4 costs 3 credits per message, so 500 credits equals about 166 GPT-4 messages if every message uses GPT-4 and that usage policy remains current.
The visible pricing content does not publish a fixed self-serve paid price. The paid tier is listed as Enterprise or Custom with custom quote-based pricing and 500+ message credits per month. Buyers need to contact Mendable for an exact paid-plan price, contract terms, overage rules, and any annual minimums.
Mendable says it offers over 20 data connectors and supports managed ingestion through an online GUI and API. The site specifically mentions secure OAuth 2.0 connectors for Google Drive, Salesforce, Zendesk, and more. It also supports adding, modifying, and deleting sources, plus CRON jobs and webhooks to keep indexed data updated. That makes it useful for companies whose technical knowledge is spread across documentation, support tools, and internal customer-information systems.
Mendable grounds answers in verified sources from a company’s documentation and technical resources. Teams can edit the system prompt to control voice, format, and hallucination behavior, and they can correct generated answers through the teach-the-model workflow. The site also includes a support-link fallback so customers can be redirected when the assistant cannot answer. Compared to generic chatbots, this gives teams more operational control over what the assistant says and when it should escalate.
Mendable presents itself as enterprise-ready and states in its visible vendor materials that it is SOC 2 Type II certified. It supports SSO through SAML 2.0, OpenID Connect, and OAuth 2.0, along with project-level and chunk-level RBAC. The platform also lists BYOK/BYOM, secure data connectors, rate limiting, and SLAs as enterprise-oriented capabilities. Teams with formal security reviews should verify current certifications, reports, and contract terms directly with Mendable.
The visible website FAQ says Mendable supports GPT-3.5-Turbo and GPT-4, with more base models planned. It states that GPT-4 pricing is different because GPT-4 costs 3 requests per message instead of 1 request for GPT-3.5-Turbo. Because model catalogs and pricing rules change over time, teams should confirm currently supported models and credit multipliers with Mendable before planning production usage.
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