Master ManyChat with our step-by-step tutorial, detailed feature walkthrough, and expert tips.
Create your free ManyChat account at manychat.com and connect your Facebook, Instagram, TikTok, WhatsApp, Telegram, SMS, or email channel where supported. Choose from available chatbot templates or start building your first automation in the visual flow builder. Set up your welcome sequence and configure automated responses for comments, DMs, keywords, or campaign entry points. Install ManyChat Growth Tools or social entry points to capture leads and move them into automated follow
up flows. Test your chatbot with friends or team members, then publish and monitor conversations from the Inbox.
💡 Quick Start: Follow these 2 steps in order to get up and running with ManyChat quickly.
Explore the key features that make ManyChat powerful for customer support agents workflows.
ManyChat is best used for automating conversations that start in social channels such as Instagram, Facebook Messenger, TikTok, WhatsApp, Telegram, SMS, and email. It is especially useful for comment-to-DM campaigns, lead capture, ecommerce support, and creator launch funnels.
ManyChat’s current pricing page lists a Free plan at $0/month with 25 Active Contacts per month. Paid web plans start with Essential from $14/month billed annually, followed by Pro from $29/month billed annually, Business from $69/month billed annually, and Advanced from $139/month billed annually.
ManyChat defines Active Contacts as people you interact with through the platform during a billing period. Plans include a monthly Active Contact allowance, and paid plans may charge more as contact volume grows.
Yes, ManyChat includes AI features on its Pro, Business, and Advanced plans for automating responses in DMs and comments.
ManyChat can be a strong fit for ecommerce teams that sell through social channels and need automated product recommendations, abandoned cart follow-up, order updates, and shared Inbox handling.
Now that you know how to use ManyChat, it's time to put this knowledge into practice.
Sign up and follow the tutorial steps
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Follow our tutorial and master this powerful customer support agents tool in minutes.
Tutorial updated March 2026