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Voice Agents
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Klariqo

AI voice agents that automate lead pre-qualification for BPOs and call centers with direct SIP integration. Connects to VICIdial and Trackdrive to filter voicemails and unqualified leads, then warm-transfers qualified prospects to human closers in under 0.5 seconds response time.

Starting at~$0.15/min (reported)
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In Plain English

AI voice agents that automate lead pre-qualification for BPOs and call centers with direct SIP integration.

OverviewFeaturesPricingGetting StartedUse CasesLimitationsFAQAlternatives

Overview

Klariqo is a voice AI platform for BPOs and call centers that automates lead pre-qualification through AI voice agents with direct SIP integration and usage-based per-minute pricing. The platform connects natively to VICIdial and Trackdrive via SIP trunking, filtering voicemails and unqualified leads upstream so human closers spend their time on prospects who are ready to convert. Unlike generic voice AI solutions that break at scale, Klariqo was built from the ground up as infrastructure-first voice AI for outbound campaign operations. The system registers directly on your existing dialer as a SIP endpoint, preserving your carrier relationships, warmed numbers, and routing rules. Voice-to-voice response latency sits under 0.5 seconds, with natural barge-in handling that prevents the robotic turn-taking that kills outbound conversion rates. Answering Machine Detection terminates voicemail calls in under 4 seconds, preventing wasted billing on empty minutes. Over 200 custom-built compliance guardrails use constrained prompt engineering rather than open-ended language models, keeping the AI locked to the qualification script without hallucination risk. Automated DNC compliance instantly disconnects removal requests, while profanity detection terminates abusive calls. Dual-channel call recording captures AI and prospect on separate tracks with full transcripts and timestamps available within seconds of call completion. Per-client SIP routing provides complete campaign isolation for multi-client BPO operations. Reported volume-based pricing starts at approximately $0.15 per minute for lower volumes and decreases at higher tiers, though exact rates are quoted based on campaign volume and vertical. The platform charges per talk-minute with no per-seat fees, platform charges, or software licensing costs.

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Key Features

  • •Direct SIP registration on VICIdial
  • •Sub-500ms response latency
  • •4-second voicemail detection
  • •Automatic DNC compliance
  • •Real-time call transcripts and recordings
  • •Warm transfer to human closers
  • •200+ compliance guardrails
  • •SIP header passthrough
  • •Per-client SIP routing
  • •Natural barge-in handling
  • •Entity tracking and memory
  • •Smart response interpretation
  • •Language detection
  • •Profanity auto-hangup
  • •15-second silence timeout

Pricing Plans

Starter Volume

~$0.15/min (reported)

  • ✓Usage-based billing on talk minutes
  • ✓Suited for lower-volume campaigns (estimated 1K-4K minutes)
  • ✓SIP integration with existing dialer infrastructure
  • ✓VICIdial and Trackdrive connectors
  • ✓Warm transfer to human closers
  • ✓No per-seat or platform fees

Growth Volume

~$0.12/min (reported)

  • ✓Reduced per-minute rate at mid-tier volumes (estimated 4K-10K minutes)
  • ✓All Starter features included
  • ✓24/7 concurrent calling capacity
  • ✓Campaign-level reporting

Enterprise / High Volume

~$0.10/min (reported)

  • ✓Lowest per-minute rate for high-throughput BPO operations (estimated 10K+ minutes)
  • ✓Dedicated onboarding and SIP integration support
  • ✓Custom qualification scripts and persona configuration
  • ✓Per-client SIP routing for campaign isolation
  • ✓Priority technical support for campaign operations
See Full Pricing →Free vs Paid →Is it worth it? →

Ready to get started with Klariqo?

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Getting Started with Klariqo

  1. 1Contact Klariqo via klariqo.com/onboarding to discuss a pilot program
  2. 2Provide SIP connection details for your VICIdial or Trackdrive system
  3. 3Upload your qualification script and configure compliance guardrails
  4. 4Test with live outbound campaigns during pilot period
  5. 5Analyze call recordings and qualification rates to optimize script
  6. 6Scale to production volume with appropriate pricing tier
Ready to start? Try Klariqo →

Best Use Cases

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Pay-per-call agencies qualifying inbound or outbound insurance leads (ACA, Medicare, auto, final expense) before billing a buyer

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BPOs running large outbound campaigns on VICIdial that want to reduce closer idle time by filtering voicemails and non-contacts upstream

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Solar and home-services lead generators needing to screen for homeownership, location, and credit qualification before passing to sales

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Debt relief and financial services call centers where regulatory scripts and qualification questions can be consistently delivered by AI

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Performance-marketing teams scaling campaign volume overnight or across time zones without hiring additional pre-qualifiers

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Call centers piloting AI deployment who need to drop the agent into an existing Trackdrive or VICIdial flow without replatforming

Limitations & What It Can't Do

We believe in transparent reviews. Here's what Klariqo doesn't handle well:

  • ⚠Klariqo is intentionally narrow: it is built around outbound lead pre-qualification and warm transfer, not general conversational AI, inbound support, or appointment scheduling. Teams outside the BPO and pay-per-call world may find it a poor fit relative to horizontal platforms like Vapi or Retell. The product depends on SIP-level integration, so operations not running a SIP-compatible dialer will need infrastructure changes. Pricing is not publicly listed, requiring a sales conversation to evaluate cost against competitors.

Pros & Cons

✓ Pros

  • ✓Direct SIP integration with VICIdial and Trackdrive means deployment does not require ripping out existing dialer or CRM infrastructure
  • ✓Sub-0.5-second response latency is competitive with the fastest voice AI stacks and critical for outbound calls where lag triggers hangups
  • ✓Per-minute pricing aligns well with pay-per-call and BPO unit economics, rather than forcing seat-based licensing
  • ✓Purpose-built for lead pre-qualification and warm transfer rather than general-purpose voice AI, so the workflow matches BPO operations out of the box
  • ✓Voicemail detection and automated filtering removes one of the largest sources of wasted closer time in outbound campaigns
  • ✓24/7 concurrent calling capacity lets a single campaign scale without hiring or scheduling additional pre-qualifiers

✗ Cons

  • ✗Narrowly focused on outbound BPO and call-center use cases, so teams looking for inbound support, appointment booking, or general IVR replacement may find it overbuilt for their needs
  • ✗Success depends heavily on SIP and dialer integration quality, meaning shops not already on VICIdial or Trackdrive may need additional engineering work
  • ✗Per-minute pricing can become expensive for very long qualification scripts or campaigns with high talk-time per lead
  • ✗Public pricing is not disclosed on the marketing site, making cost comparison against Bland, Vapi, or Retell difficult without a sales conversation
  • ✗Voice agent quality and persona customization depth are not fully documented publicly, so evaluation typically requires a pilot

Frequently Asked Questions

What if the AI hallucinates and promises a lead free money?+

It doesn't. We don't use open-ended chat models. For BPOs, we use highly constrained, rigid prompt engineering. The AI is locked into your 2-3 question script with strict guardrails. It qualifies, transfers, or hangs up. It cannot go off-script. Moreover, we have custom built 200+ guardrails, that make sure every edge case is covered.

Will I have to rip out VICIdial to use this?+

No. Klariqo connects to your existing dialer via SIP trunking. You keep your carrier, you keep your warmed numbers, and you keep your routing rules. The AI simply acts as another agent on your floor taking the initial connection.

What if a prospect asks 'Are you a robot?'+

We program the AI to answer honestly: 'Yes, I'm an AI assistant qualifying calls for my team—are you currently on Medicare Parts A and B?' Honesty combined with instant latency converts significantly better than pretending to be human and lying to a prospect.

How do you handle heavy accents or bad connections?+

Our STT (Speech-to-Text) pipeline runs on deep learning models trained specifically on noisy phone audio and thick accents. If the AI truly cannot understand the prospect after two attempts, it politely ends the call to save your minutes.

Can I listen to the calls in real time?+

Every call is dual-channel recorded — AI on one track, prospect on the other. Full transcripts with timestamps land in your dashboard within seconds of hang-up. You can search, filter, and audit any call instantly.

What happens if I hit my minute cap?+

We notify you at 80% usage. You can upgrade your tier instantly from the dashboard — no downtime, no contract changes. If you don't upgrade, calls simply stop dialing until the next billing cycle. No surprise overages, ever.
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What's New in 2026

As of 2026, Klariqo continues to deepen its positioning as a BPO-specific voice AI layer rather than a horizontal voice agent builder. The product's core messaging emphasizes direct SIP integration with VICIdial and Trackdrive, sub-0.5-second response latency, and 24/7 warm-transfer workflows — the capabilities most relevant to pay-per-call and outbound lead qualification operations.

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Quick Info

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Voice Agents

Website

klariqo.com
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