Stay up to date with the latest Gorgias updates, new features, and improvements. Here's what changed in 2026.
Gorgias has expanded its AI Agent to handle voice and SMS autonomously alongside email and chat, added a Shopping Assistant for pre
The platform now markets itself as a full Conversational AI platform for ecommerce rather than a pure helpdesk, with deeper BigCommerce and Magento parity rolling out across 2025
Gorgias is actively developing new features. Check back regularly or follow their official channels for the latest updates.
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Changelog last updated March 2026