Stay free if you only need unlimited transcription credits and 800 minutes of storage per seat. Upgrade if you need unlimited storage and conversation intelligence and analytics. Most solo builders can start free.
Why it matters: AI credits for AskFred and AI Apps are capped on every plan tier and can be consumed quickly by power users
Available from: Pro
Why it matters: Pro plan storage capped at 8,000 minutes per seat may constrain high-volume meeting teams
Available from: Pro
Why it matters: Conversation intelligence, coaching, and CRM auto-fill features require Business plan ($29/user/month) or higher
Available from: Pro
Why it matters: Multi-language accuracy is meaningfully lower than English transcription, especially for accented speakers and noisy audio
Available from: Pro
Why it matters: Custom AI Apps and advanced analytics have a learning curve for non-technical users compared to simpler tools like Otter
Available from: Pro
Why it matters: Advanced feature not available in free plan.
Available from: Pro
Fireflies offers four tiers: a free Forever plan with unlimited transcription credits and 800 minutes of storage per seat, Pro at $18/user/month (billed annually), Business at $29/user/month, and custom Enterprise pricing. The free plan is unusually generous for the AI transcription category and is enough for individuals or very small teams to fully evaluate the product. Most growing teams land on the Business plan because conversation intelligence, video recording, and unlimited storage are gated to that tier.
Yes. While Fireflies is best known for joining virtual meetings on Zoom, Google Meet, Teams, and Webex, you can also upload audio or video recordings of in-person meetings via the dashboard or mobile app for transcription and analysis. The mobile app can also record live in-person conversations directly. All uploaded recordings receive the same AI summaries, action items, and AskFred queryability as virtual meetings, though accuracy depends heavily on microphone placement and ambient noise.
Fireflies achieves around 95% accuracy on clear English audio, which is on par with Otter.ai and Grain and meaningfully better than most generic transcription services. Accuracy drops for heavily accented speakers, technical jargon outside the custom vocabulary, and recordings with significant background noise or overlapping speech. The platform supports 100+ languages with automatic language detection, but non-English accuracy is generally lower and should be validated for mission-critical use cases.
Yes. Fireflies maintains SOC 2 Type II compliance, GDPR adherence, and HIPAA compliance for healthcare organizations, along with a zero data retention policy on AI processing meaning prompts and outputs are not used to train third-party models. Enterprise plans add private storage options, SSO, custom data retention, and dedicated security reviews. This makes it one of the few meeting AI tools that can be deployed in regulated industries like healthcare, legal, and financial services without significant compromises.
Fireflies integrates with 60+ tools including Salesforce, HubSpot, Pipedrive, Zoho, and Copper on the CRM side, plus Slack, Notion, Asana, Monday.com, ClickUp, Trello, and Jira for project management and collaboration. Notes, summaries, action items, and call recordings can be auto-pushed to the right contact, deal, or project without manual data entry. There is also a public API and Zapier support for custom workflows, which is why revenue and recruiting teams typically choose Fireflies over more transcription-focused tools.
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Last verified March 2026