Blue Prism

WorkHQ is Blue Prism's flagship platform for agentic workflow automation, enabling organizations to orchestrate complex multi-step processes that combine traditional RPA digital workers with AI agents. It provides a unified environment for designing, deploying, and managing automation workflows that can span multiple systems, handle exceptions intelligently, and scale across enterprise operations. WorkHQ supports both human-in-the-loop and fully autonomous workflows, allowing organizations to gradually increase automation autonomy as confidence grows.

AI Gateway provides centralized governance for AI usage across the organization, allowing enterprises to manage which AI models and services their automations can access while enforcing security policies and compliance controls. This is critical for regulated industries that need to adopt AI capabilities like large language models and document processing while maintaining audit trails and data privacy. AI Gateway supports integration with major AI providers including OpenAI, Google, AWS, and Microsoft Azure, giving organizations flexibility in model selection while maintaining centralized oversight.

Decipher IDP uses AI and machine learning to automatically classify, extract, and validate data from unstructured and semi-structured documents such as invoices, claims forms, contracts, and correspondence. It integrates natively with Blue Prism's RPA workflows, enabling end-to-end automation of document-heavy processes without requiring separate third-party OCR or document processing tools. Decipher supports continuous learning, improving extraction accuracy over time as it processes more documents within a specific domain.

The Digital Exchange is Blue Prism's marketplace offering pre-built automations, connectors, AI skills, and integration components that accelerate development. It includes ready-made connectors for enterprise systems like SAP, Oracle, Salesforce, and Microsoft 365, as well as AI service integrations with AWS, Google Cloud, and Microsoft Azure, reducing the time needed to build production-ready automations from weeks to days.

The Control Room provides a single pane of glass for managing and monitoring all digital workers across the organization, with real-time dashboards showing automation performance, queue management, and exception handling. It enforces enterprise security through encrypted credential vaults, role-based access controls, and comprehensive audit logging that records every action taken by every digital worker, satisfying compliance requirements for SOX, HIPAA, GDPR, and other regulatory frameworks.