Make.com vs Workato

Detailed side-by-side comparison to help you choose the right tool

Make.com

🟢No Code

Automation & Workflows

Make.com: Visual automation platform with AI integration and workflow orchestration

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Starting Price

Free

Workato

Business AI Solutions

Enterprise iPaaS and AI workflow automation platform with 1,200+ pre-built connectors, low-code recipe builder, and AI-powered agent orchestration for mid-market and large organizations.

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Starting Price

Custom

Feature Comparison

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FeatureMake.comWorkato
CategoryAutomation & WorkflowsBusiness AI Solutions
Pricing Plans4 tiers10 tiers
Starting PriceFree
Key Features
  • Workflow Runtime
  • Tool and API Connectivity
  • State and Context Handling
  • 1,200+ pre-built application connectors
  • Visual low-code recipe builder
  • AI Autopilot for natural language recipe creation

💡 Our Take

Choose Workato if you require enterprise-grade security, governance, on-premise connectivity, and agent orchestration for complex multi-system workflows. Choose Make if you need transparent pricing starting at $9/month, a free tier, and advanced visual data transformation for SMB or mid-market use cases.

Make.com - Pros & Cons

Pros

  • Visual scenario builder supports routers, filters, scheduled runs, subscenarios, real-time execution monitoring, and reusable scenario templates.
  • Large connector ecosystem with 3,000+ standard apps, 350+ AI apps, and 300+ Make API endpoints for custom automation work.
  • Free plan includes 1,000 credits/month, 2 active scenarios, 3,000+ apps, routers and filters, and customer support with no time limit.
  • Paid plans support unlimited active scenarios, 1-minute scheduling, higher data transfer limits, and access to the Make API starting at $12/month for 10,000 credits.
  • Enterprise options include SSO, domain claim, on-prem agents for local systems such as SAP, advanced security features, 24/7 Enterprise support, and overage protection.
  • Make is used by 400,000+ customers across 200+ countries and territories, backed by a team of 350+ employees and parent company Celonis.

Cons

  • Credit-based billing can become hard to forecast because each module action in a scenario consumes credits.
  • The Free plan is limited to 1,000 credits/month, 2 active scenarios, 15-minute minimum scheduling, 5-minute maximum execution time, and 5 MB file processing.
  • Native AI features are useful for orchestration, but Make is not a full model development, vector database, or dedicated RAG platform.
  • Advanced governance and security features such as SSO, domain claim, audit logs, 24/7 support, and on-prem agents are Enterprise-oriented.
  • Complex scenarios still require careful technical design, especially when handling retries, data transformation, API limits, and high-volume AI calls.

Workato - Pros & Cons

Pros

  • Extensive connector library with 1,200+ pre-built integrations covering major enterprise applications including Salesforce, SAP, NetSuite, Workday, and ServiceNow
  • Low-code visual recipe builder enables business technologists and IT teams to create complex automations without extensive programming knowledge
  • AI-powered Autopilot features accelerate development with natural language recipe creation, automated field mapping, and intelligent error handling suggestions
  • Enterprise MCP Gateway provides a unique trust and governance layer for controlling AI agent access to enterprise data and actions
  • Recognized as a Leader in the Gartner Magic Quadrant for Integration Platform as a Service for multiple consecutive years, including top placement for vision
  • Pre-built Workato Genies agents for IT, Sales, HR, Support, and Finance provide out-of-the-box agentic automation for common enterprise workflows

Cons

  • Completely opaque pricing with no published rates; all plans require sales engagement and custom quotes, making it difficult to budget or compare costs upfront
  • Steep learning curve for complex recipes involving conditional logic, error handling, and multi-branch workflows despite the low-code interface
  • Task-based consumption pricing can lead to unpredictable costs as automation usage scales, especially for high-volume data synchronization workflows
  • No free tier or self-serve plan available, making it impractical for small businesses, startups, or individual users evaluating the platform
  • On-premise agent required for hybrid deployments adds infrastructure complexity and ongoing maintenance overhead for IT teams
  • Vendor lock-in risk as recipes and automation logic are proprietary to Workato's platform with no standard export or portability format

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🔒 Security & Compliance Comparison

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Security FeatureMake.comWorkato
SOC2✅ Yes
GDPR✅ Yes
HIPAA❌ No
SSO✅ Yes
Self-Hosted❌ No
On-Prem✅ Yes
RBAC✅ Yes
Audit Log✅ Yes
Open Source❌ No
API Key Auth✅ Yes
Encryption at Rest✅ Yes
Encryption in Transit✅ Yes
Data ResidencyUS, EU
Data Retentionplan-dependent
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