Enterprise iPaaS and AI workflow automation platform starting at custom pricing; connects 1,200+ apps with agent orchestration, recipe-based integrations, and enterprise-grade security for mid-market and large organizations.
Workato is an enterprise integration platform as a service (iPaaS) that enables organizations to automate complex business workflows across cloud and on-premise applications without writing code. Founded in 2013 and headquartered in Mountain View, California, Workato serves over 17,000 customers worldwide, including 7 of the Fortune 10 companies. The platform processes more than 66 billion tasks annually and connects to over 1,200 pre-built application connectors spanning CRM, ERP, HRIS, IT service management, and custom APIs.
Workato's recipe-based automation engine allows business technologists and IT teams to build integrations using a visual, low-code interface. Each recipe defines a trigger-action workflow that can span multiple systems. The platform supports real-time event-driven automation, scheduled batch processing, and on-demand execution patterns. Workato's Workbot feature enables conversational automation directly within Slack, Microsoft Teams, and other collaboration tools, allowing employees to trigger workflows from chat interfaces.
Workato has invested heavily in AI capabilities, introducing Workato Autopilot — a suite of AI-powered features that includes natural language recipe building, intelligent field mapping suggestions, and error resolution assistance. The platform's agent orchestration layer allows enterprises to deploy, monitor, and coordinate AI agents that execute multi-step business processes autonomously. According to Workato, customers using AI-assisted recipe building report up to 67% faster integration development compared to manual configuration.
The platform holds SOC 2 Type II certification, supports HIPAA compliance, and provides enterprise-grade security features including role-based access control (RBAC), data masking, audit logging, and customer-managed encryption keys. Workato operates across AWS data centers in the US, EU, Singapore, Japan, and Australia, supporting data residency requirements for regulated industries.
With 1,200+ pre-built connectors, Workato covers major platforms including Salesforce, SAP, Oracle, Workday, ServiceNow, NetSuite, Jira, Zendesk, Snowflake, and hundreds more. The platform also supports custom connectors via its Connector SDK, HTTP connectors for REST and SOAP APIs, and database connectors for direct SQL access. Workato's community library contains over 500,000 shared recipes and connector templates that users can clone and customize.
Workato reports 99.9% platform uptime SLA and the ability to handle high-throughput workloads processing millions of transactions per day for individual enterprise customers. The platform's recipe engine supports parallel processing, conditional branching, error handling with automatic retries, and long-running workflow patterns suitable for complex business processes.
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