Krisp vs Fireflies.ai

Detailed side-by-side comparison to help you choose the right tool

Krisp

🟢No Code

Voice AI

Voice AI for clearer calls — noise cancellation, AI Note Taker, Accent AI and Call Center AI in one cross-app utility.

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Starting Price

Free

Fireflies.ai

🟢No Code

Productivity

AI meeting notetaker that joins Zoom, Google Meet, and Teams calls, produces searchable transcripts and summaries, and pushes action items into your CRM or project tool.

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Starting Price

$0

Feature Comparison

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FeatureKrispFireflies.ai
CategoryVoice AIProductivity
Pricing Plans4 listed plans4 listed plans
Starting PriceFree$0
Key Features
  • • AI Noise Cancellation
  • • Meeting Transcription
  • • Accent Conversion
  • • Meeting bot, Chrome extension, mobile app, desktop app, dialer/API, and file upload capture options
  • • Transcription in 100+ languages with speaker recognition and auto-language detection
  • • AI summaries, action items, custom notes, AskFred assistant, and meeting search

Krisp - Pros & Cons

Pros

  • ✓Bi-directional noise cancellation is the strongest in the category — works for both sides of the call
  • ✓No-bot AI notes — privacy and discretion advantage over Fireflies/Otter
  • ✓OS-level install means one tool covers Zoom, Meet, Teams, Slack, WhatsApp, dialers and recorders
  • ✓Accent AI is genuinely useful for global support teams and is rare in this category

Cons

  • ✗Real-time noise model uses noticeable CPU on older laptops
  • ✗Free tier caps AI features at 60 min/day — heavy-call days will hit the limit
  • ✗Speaker diarization on transcripts is weaker than bot-based tools that have meeting metadata
  • ✗No MCP support — transcripts and summaries are not exposed as tools for agents

Fireflies.ai - Pros & Cons

Pros

  • ✓Auto-join Zoom, Google Meet, Teams, and Webex from your calendar. This directly supports the primary workflow.
  • ✓Transcription and AI summaries in 60+ languages.
  • ✓AskFred: chat across your entire meeting history.
  • ✓Conversation Intelligence: talk time, sentiment, monologues, topics.

Cons

  • ✗Plan prices can omit usage overages, model-provider charges, implementation work, taxes, or required seats.
  • ✗Features and limits can change by plan, billing interval, region, and release; verify current documentation.
  • ✗No native MCP support is documented in this record, so agent workflows may require API work or another integration layer.
  • ✗A representative pilot is necessary because a feature list does not establish reliability or operational fit.

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🔒 Security & Compliance Comparison

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Security FeatureKrispFireflies.ai
SOC2✅ Yes—
GDPR✅ Yes—
HIPAA✅ Yes—
SSO✅ Yes—
Self-Hosted❌ No—
On-Prem❌ No—
RBAC✅ Yes—
Audit Log❌ No—
Open Source❌ No—
API Key Auth❌ No—
Encryption at Rest✅ Yes—
Encryption in Transit✅ Yes—
Data ResidencyUS, EU—
Data Retentionconfigurable—
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