Fireflies.ai vs Otter.ai

Detailed side-by-side comparison to help you choose the right tool

Fireflies.ai

🟢No Code

Productivity

AI meeting notetaker that joins Zoom, Google Meet, and Teams calls, produces searchable transcripts and summaries, and pushes action items into your CRM or project tool.

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Starting Price

$0
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Otter.ai

🟢No Code

AI Productivity

AI meeting transcription and notes assistant with workflows, recording minutes, imports, and an MCP server.

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Starting Price

$16.99/user/month or $8.33/user/month annually
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Feature Comparison

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FeatureFireflies.aiOtter.ai
CategoryProductivityAI Productivity
Pricing Plans4 listed plans2 listed plans
Starting Price$0$16.99/user/month or $8.33/user/month annually
Key Features
  • • Meeting bot, Chrome extension, mobile app, desktop app, dialer/API, and file upload capture options
  • • Transcription in 100+ languages with speaker recognition and auto-language detection
  • • AI summaries, action items, custom notes, AskFred assistant, and meeting search
  • • OtterPilot auto-joins Zoom, Google Meet, and Microsoft Teams meetings
  • • Real-time transcription with speaker identification
  • • Automated meeting summaries and action item extraction

💡 Our Take

Choose Otter if you want a mature, US-based platform with a proprietary speech engine, a strong free tier (300 minutes/month), and polished Sales Agent workflows for Salesforce and HubSpot. Choose Fireflies.ai if you need broader multilingual support (60+ languages), deeper conversation intelligence analytics, and heavier integration breadth across niche tools.

Fireflies.ai - Pros & Cons

Pros

  • ✓Auto-join Zoom, Google Meet, Teams, and Webex from your calendar. This directly supports the primary workflow.
  • ✓Transcription and AI summaries in 60+ languages.
  • ✓AskFred: chat across your entire meeting history.
  • ✓Conversation Intelligence: talk time, sentiment, monologues, topics.

Cons

  • ✗Plan prices can omit usage overages, model-provider charges, implementation work, taxes, or required seats.
  • ✗Features and limits can change by plan, billing interval, region, and release; verify current documentation.
  • ✗No native MCP support is documented in this record, so agent workflows may require API work or another integration layer.
  • ✗A representative pilot is necessary because a feature list does not establish reliability or operational fit.

Otter.ai - Pros & Cons

Pros

  • ✓Mature meeting assistant with transcription, summaries, and workflow automation in one product
  • ✓Pro pricing is explicit at $16.99/user/month or $8.33/user/month annually
  • ✓Business plan adds unlimited meetings/in-app recordings, custom workflows, and unlimited imports
  • ✓MCP server support is a meaningful differentiator for agent-connected meeting knowledge

Cons

  • ✗Recording-minute and import limits on Pro can constrain teams with many long calls
  • ✗Meeting bots and transcripts can create privacy concerns if attendees are not informed
  • ✗Business pricing was shown with a promotional $24/user/month alongside $30/user/month, so buyers should confirm current checkout price
  • ✗Not a specialized revenue intelligence platform for coaching sales teams

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