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Customer Support
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Sellio

A customer-support workspace combining a shared inbox, website chat, knowledge-grounded AI agents, automations, ticketing, analytics, and human handoff.

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In Plain English

A customer-support workspace combining a shared inbox, website chat, knowledge-grounded AI agents, automations, ticketing, analytics, and human handoff.

OverviewFeaturesPricingFAQ

Overview

A customer-support workspace combining a shared inbox, website chat, knowledge-grounded AI agents, automations, ticketing, analytics, and human handoff.

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Key Features

  • •Shared team inbox and embeddable website chat widget
  • •Knowledge-grounded AI agent with teammate handoff
  • •Email and omnichannel conversations on paid plans
  • •Workflow automation, routing rules, tickets, analytics, and CSAT
  • •Desktop apps, contact form, notifications, and JavaScript widget API

Pricing Plans

Free is $0. Annual-billing rates listed are Mini $36/month, Essentials $76/month, and Plus $236/month; Enterprise is custom. AI top-ups cost $5–$250/month, and prices exclude VAT.

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Pros & Cons

✓ Pros

  • ✓Free plan includes two seats and core chat functionality
  • ✓Public plan limits clarify seats, agents, channels, and AI usage
  • ✓Human handoff and knowledge grounding support controlled automation
  • ✓Integrated ticketing, analytics, and voice are available as teams grow

✗ Cons

  • ✗Displayed paid prices require annual billing
  • ✗AI credit top-ups can make high-volume costs variable
  • ✗Mini has limited channels and automations
  • ✗Answer quality depends on current, unambiguous knowledge-base content

Frequently Asked Questions

How much does Sellio cost?+

Sellio pricing is listed as Free is $0. Annual-billing rates listed are Mini $36/month, Essentials $76/month, and Plus $236/month; Enterprise is custom. AI top-ups cost $5–$250/month, and prices exclude VAT.. Contact them directly for detailed pricing information.

What are the main features of Sellio?+

Sellio includes Shared team inbox and embeddable website chat widget, Knowledge-grounded AI agent with teammate handoff, Email and omnichannel conversations on paid plans and 2 other features. A customer-support workspace combining a shared inbox, website chat, knowledge-grounded AI agents, automations, ticketing, analytics, and human handof...
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Quick Info

Category

Customer Support

Website

sellio.chat/
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