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Notable Health

AI platform for healthcare operations that automates patient access, revenue cycle management, and care operations with intelligent agents.

Starting atCustom — typically $50K–$150K/year
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In Plain English

Notable Health is like having a team of AI assistants handling all the administrative work in healthcare - from scheduling patients to collecting payments to managing care gaps automatically.

OverviewFeaturesPricingUse CasesLimitationsFAQ

Overview

Notable Health is an enterprise AI platform purpose-built for healthcare that deploys intelligent agents to automate workflows across patient access, revenue cycle management, and care operations. Serving over 12,000 sites of care and 38 million patients, the platform automates 1.5 million tasks daily using AI agents that handle scheduling, intake, copay collection, prior authorizations, appeals, and care gap outreach — reducing administrative burden while improving both financial performance and patient satisfaction.

The platform is designed for health systems, hospitals, large physician groups, and payer organizations seeking to reduce operational costs without sacrificing quality of care. Notable's Access module uses Voice AI Agents to handle contact center calls, automate patient intake and registration, and reduce referral leakage. Its Revenue Cycle Management module automates copay estimation and collection with real-time eligibility verification, streamlines prior authorizations, and generates appeal letters — preventing denials and accelerating reimbursement. The Care Operations module unifies fragmented clinical data to close care gaps through automated chart scrubbing, outreach scheduling, and risk adjustment optimization.

Notable differentiates itself through measurable, published outcomes: organizations report $350K+ in projected annual savings, 8,000+ staff hours saved per year, 97% patient satisfaction scores, a 57% containment rate for contact center calls, and 95% accuracy in automated chart reviews. The platform is built to integrate with existing EHR systems and operates as an augmentation layer that upskills staff for higher-value work rather than replacing them, with demonstrated results like reducing referral processing from 14 days to 3 and automating 97% of in-scope referrals.

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Key Features

Voice AI Agent for Patient Access+

An AI-powered voice agent that handles inbound and outbound patient calls for scheduling, pre-procedure instructions, and intake. It achieves a 57% containment rate and has handled over 25,000 calls, reducing the load on human contact center staff and minimizing referral leakage through intelligent routing.

Automated Revenue Cycle Management+

Automates copay estimation and collection with real-time eligibility (RTE) verification, enabling 15% of copays to be collected touchlessly. The module also streamlines prior authorizations and generates appeal letters automatically, preventing denials and accelerating reimbursement cycles without adding staff.

Care Gap Outreach and Chart Scrubbing+

Uses AI algorithms to automatically scrub patient charts, identify open care gaps, and trigger outreach and scheduling workflows. The system has reviewed over 50,000 charts system-wide with 95% accuracy, delivering a 7% increase in care gap closure rates and improving quality scores for value-based care organizations.

Intelligent Referral Automation+

Automates 97% of in-scope referrals and reduces referral processing time from 14 days to 3 days. The system handles order transcription with 85% completion via automation, preventing referral leakage and ensuring patients are connected to appropriate specialists faster.

Scalable AI Task Automation Engine+

The underlying platform automates 1.5 million tasks daily across 12,000 sites of care serving 38 million patients. It is designed to integrate with existing EHR infrastructure and operates as an augmentation layer, with demonstrated results of 8,000+ staff hours saved per year and 4 FTEs upskilled to higher-value roles per deployment.

Pricing Plans

Access

Custom — typically $50K–$150K/year

  • ✓Voice AI Agent for inbound/outbound calls
  • ✓Automated patient intake and registration
  • ✓Referral management and routing
  • ✓Contact center call containment
  • ✓EHR integration

Revenue Cycle

Custom — typically $75K–$200K/year

  • ✓Real-time eligibility verification
  • ✓Automated copay estimation and collection
  • ✓Prior authorization automation
  • ✓Appeal letter generation
  • ✓Denial prevention workflows

Care Operations

Custom — typically $75K–$200K/year

  • ✓Automated chart scrubbing
  • ✓Care gap identification and outreach
  • ✓Risk adjustment optimization
  • ✓Quality measure tracking
  • ✓Patient scheduling automation

Full Platform

Custom — typically $150K–$400K/year

  • ✓All Access module capabilities
  • ✓All Revenue Cycle capabilities
  • ✓All Care Operations capabilities
  • ✓Dedicated implementation support
  • ✓Custom reporting and analytics
  • ✓Priority support and SLA
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Best Use Cases

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Large health systems looking to automate contact center operations with Voice AI Agents to handle high call volumes for scheduling, intake, and pre-procedure instructions

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Hospital revenue cycle teams seeking to reduce cost-to-collect by automating copay estimation, real-time eligibility verification, and touchless copay collection

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Health systems experiencing high denial rates that need automated prior authorization workflows and AI-generated appeal letters to recover revenue faster

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Value-based care organizations aiming to close care gaps at scale through automated chart scrubbing, patient outreach, and care gap scheduling to improve quality scores

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Multi-site healthcare networks processing high referral volumes that want to reduce referral processing time from weeks to days and eliminate referral leakage

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Healthcare organizations seeking to redeploy administrative staff from repetitive tasks to higher-value patient care roles without adding headcount

Limitations & What It Can't Do

We believe in transparent reviews. Here's what Notable Health doesn't handle well:

  • ⚠No self-service pricing or free trial — requires direct engagement with sales for custom quoting, making evaluation slower for budget-constrained organizations
  • ⚠Enterprise-scale platform that may require significant implementation and integration resources, making it impractical for small or independent practices
  • ⚠AI-driven patient interactions, while reporting 97% satisfaction, may not be appropriate for all patient demographics or clinical scenarios requiring nuanced human communication
  • ⚠Published performance metrics are aggregated and may not be reproducible across all organizations, particularly those with legacy systems or non-standard workflows
  • ⚠Platform focuses on operational and administrative automation rather than clinical decision support or diagnostic AI, so it does not replace clinical intelligence tools

Pros & Cons

✓ Pros

  • ✓Demonstrated, quantifiable ROI with published metrics including $3.3M annual value and $350K+ projected savings per organization
  • ✓Broad automation coverage spanning patient access, revenue cycle, and clinical operations in a single integrated platform
  • ✓Voice AI Agents that handle real patient calls with a 57% containment rate, reducing contact center staffing pressure
  • ✓High accuracy rates (95%) in automated chart reviews and care gap identification, reducing clinical risk
  • ✓Massive scale proven in production — 12K sites of care, 38M patients served, and 1.5M tasks automated daily
  • ✓Staff augmentation approach that upskills employees for higher-value work rather than eliminating positions

✗ Cons

  • ✗Custom pricing with no published tiers makes it difficult for smaller organizations to evaluate cost-effectiveness upfront
  • ✗Enterprise-focused platform likely requires significant implementation effort and EHR integration work
  • ✗Primarily designed for large health systems and hospital networks, potentially out of reach for independent practices or small clinics
  • ✗Reliance on AI agents for patient-facing interactions like voice calls may not suit organizations with patient populations that prefer human contact
  • ✗Published metrics are aggregated across clients and may not reflect results achievable by every organization depending on existing infrastructure and workflows

Frequently Asked Questions

What types of healthcare operations does Notable automate?+

Notable automates three core operational areas: Patient Access (scheduling, intake, registration, contact center support via Voice AI Agents, and referral management), Revenue Cycle Management (copay estimation and collection with real-time eligibility verification, prior authorizations, and automated appeal letter generation), and Care Operations (care gap outreach and scheduling, chart scrubbing, and risk adjustment optimization). These automations work together to reduce administrative burden, accelerate reimbursement, and improve quality scores across the organization.

How much can healthcare organizations save with Notable?+

Notable reports that organizations achieve $350K+ in projected annual savings and $3.3M in annual value. Specific efficiency gains include 8,000+ projected staff hours saved per year, 4 FTEs upskilled for higher-value work, and referral processing reduced from 14 days to 3 days. Additionally, 15% of all copays are collected touchlessly and 14,000+ no-shows have been avoided, both contributing directly to revenue improvement. Actual results vary by organization size, existing workflows, and the scope of implementation.

How does Notable's Voice AI Agent work for patient calls?+

Notable's Voice AI Agent handles inbound and outbound patient calls for tasks like scheduling, pre-procedure instructions, and general inquiries. The platform reports a 57% containment rate, meaning more than half of calls are fully resolved by the AI without needing to transfer to a human agent. Since launch, the system has handled over 25,000 calls. The Voice AI Agent is designed to support contact center teams by handling routine interactions, freeing human staff to focus on complex patient needs that require empathy or clinical judgment.

Does Notable integrate with existing EHR and practice management systems?+

Notable is designed as an automation layer that works alongside existing healthcare IT infrastructure including electronic health record systems. The platform pulls data from clinical systems for tasks like chart scrubbing and care gap identification, and pushes completed actions back into the workflow. With 97% of in-scope referrals automated and 85% of order transcription completed via automation, the platform demonstrates deep integration capabilities. Specific EHR compatibility details and integration timelines should be discussed directly with Notable's sales team during evaluation.

What patient satisfaction and accuracy rates does Notable achieve?+

Notable reports a 97% patient satisfaction rate across its automated interactions, indicating that patients generally have positive experiences with AI-driven workflows. The platform achieves a 95% accuracy rate in automated chart reviews, which is critical for clinical reliability in care gap identification and risk adjustment. Over 50,000 charts have been reviewed system-wide using this capability. These metrics suggest the platform maintains clinical-grade quality standards while operating at scale, though organizations should validate performance against their own benchmarks during implementation.
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What's New in 2026

In early 2026, Notable Health expanded its Voice AI Agent capabilities with improved natural language understanding for complex scheduling scenarios and multi-turn patient conversations. The platform introduced enhanced analytics dashboards providing real-time visibility into automation performance across all modules. Notable also deepened its EHR integration ecosystem with new connectors and launched risk adjustment optimization enhancements to support value-based care organizations ahead of CMS quality reporting deadlines.

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