No free plan. The cheapest way in is paid plan at varies. Consider free alternatives in the customer support agents category if budget is tight.
Free plan includes: unlimited fin outcomes during trial period - no resolution limits or caps, complete feature access including advanced ai agent capabilities and automation, multi-channel support deployment across voice, chat, email, sms, social platforms
Free plan includes: up to 100 chats/month, basic templates, web widget
Free plan includes: up to 1,000 contacts with basic automation, facebook messenger and instagram messaging, standard chatbot templates and flows
The free plan of LivePerson typically includes basic features with usage limitations, while paid plans offer advanced features, higher limits, priority support, and additional integrations. The specific differences depend on their current pricing structure.
Consider upgrading to a paid LivePerson plan if you're hitting usage limits, need advanced features, require priority support, or want access to additional integrations. Upgrade when the tool becomes central to your workflow and the additional features provide clear value.
Free plans typically have limitations on usage quotas, feature access, support availability, and integration options. These limitations are designed to let you test the core functionality while encouraging upgrades for serious usage.
If LivePerson offers a free tier, you can typically use it indefinitely within the usage limits. If it's a free trial, the duration is usually clearly stated (commonly 14-30 days). Check their terms of service for specific details.
See LivePerson plans and find the right tier for your needs.
See Pricing Plans →Still not sure? Read our full verdict →
Last verified March 2026