Landbot

Landbot is a freemium no-code chatbot platform (plans from €0 to €100+/month) that enables businesses to build conversational experiences for lead generation, customer support, and engagement across web chat, WhatsApp, and Facebook Messenger. Founded in 2017 and headquartered in Barcelona, Landbot serves over 12,000 businesses worldwide, including brands in e-commerce, insurance, real estate, and SaaS. Its visual drag-and-drop builder allows non-technical teams to design complex conversation flows with conditional logic, variables, formulas, and rich media elements — no coding required. The platform reports that conversational forms built with Landbot achieve completion rates up to 3× higher than traditional web forms, with average response times under 30 seconds for automated interactions. Landbot supports 50+ native integrations with tools like Salesforce, HubSpot, Stripe, Google Sheets, Airtable, Slack, Mailchimp, Calendly, Dialogflow, and Zapier, connecting chatbot interactions directly to existing business workflows. The platform's Landbot AI module, powered by large language models including OpenAI GPT-4, enables natural language understanding and dynamic responses within structured conversation flows, supporting a hybrid rule-based and AI-driven approach. Landbot's template library includes 100+ pre-built conversation templates spanning lead qualification, appointment scheduling, e-commerce product recommendations, insurance quote generation, and internal HR automation. The Sandbox (free) plan includes up to 100 chats/month, while the Starter plan at €40/month and Pro plan at €100/month unlock higher volume limits, custom branding, A/B testing, and advanced analytics. Enterprise customers on the Business plan receive dedicated account management, custom SLAs, and SSO support. Landbot reports GDPR compliance with data processing agreements and SOC 2 Type II certification for independently audited security controls.