K Health

K Health is an AI-powered telemedicine and virtual primary care platform offering freemium pricing starting at $0 for AI symptom checking, $73 per individual visit, and $49/month for unlimited consultations with board-certified physicians. Founded in 2016 and headquartered in New York, K Health combines a clinical artificial intelligence engine with licensed U.S.-based doctors to deliver affordable, accessible healthcare through a mobile app available on iOS and Android.

The platform's core technology is a conversational AI symptom checker trained on billions of anonymized clinical data points drawn from real-world patient encounters. When a user inputs symptoms, the AI cross-references their profile — including age, sex, medical history, and symptom details — against this dataset to surface the most statistically likely conditions and how similar patients were diagnosed and treated. According to K Health, the system has processed over 10 million medical conversations since launch, and the company reports that approximately 92% of users who complete a virtual visit rate their experience positively.

K Health operates as a direct-to-consumer, cash-pay service that does not bill insurance. This positions it as a practical alternative for the estimated 27 million uninsured Americans and millions more with high-deductible health plans who face significant out-of-pocket costs for routine primary care. The $49/month unlimited membership covers primary care, urgent care, mental health consultations, chronic disease management for conditions like hypertension, diabetes, high cholesterol, and thyroid disorders, and ongoing clinician messaging for continuity of care.

Beyond its consumer app, K Health operates a B2B division called AI Physician Mode, a white-label virtual care solution integrated into the electronic health record (EHR) workflows of partner health systems including Cedars-Sinai, Hartford HealthCare, and Hackensack Meridian Health. This enterprise product enables hospitals to offer AI-powered virtual primary care under their own brand while maintaining medical record continuity.

The platform also provides mental health services, including structured screening and ongoing medication management for anxiety and depression, as well as a weight management program that includes GLP-1 prescription access with clinician supervision. Prescriptions across all service lines are sent to the user's preferred pharmacy or can be delivered to their home for an optional flat monthly fee.

K Health's AI triage system classifies symptom urgency into four levels — self-care, virtual visit, urgent care, or emergency room — helping users navigate to the appropriate level of care and potentially avoiding unnecessary emergency department visits, which averaged over $2,000 per visit in the United States as of 2025. The platform is HIPAA-compliant, uses end-to-end encryption for all patient communications, and employs multi-factor authentication for account security.

As a virtual-only service available exclusively in the United States, K Health cannot replace in-person care for conditions requiring physical examination, imaging, or procedures. However, for the broad category of primary care concerns that can be safely managed remotely — from UTIs and sinus infections to chronic condition monitoring and mental health medication management — it offers a significantly lower-cost, higher-convenience alternative to traditional office visits.