Stay up to date with the latest Intercom updates, new features, and improvements. Here's what changed in 2026.
In 2026, Intercom made Fin AI Agent its central product with Procedures support for complex multi
Fin AI Copilot launched as an agent
assist tool suggesting responses in real
The platform now offers Fin as a standalone add
New pricing simplifies to $
99/outcome for AI resolutions with seat
based plans starting at $39/month.
Intercom is actively developing new features. Check back regularly or follow their official channels for the latest updates.
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Try out all the new features and improvements that make Intercom even more powerful.
Changelog last updated March 2026