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← Back to incident.io Overview

incident.io Pricing & Plans 2026

Complete pricing guide for incident.io. Compare all plans, analyze costs, and find the perfect tier for your needs.

Try incident.io Free →Compare Plans ↓

Not sure if free is enough? See our Free vs Paid comparison →
Still deciding? Read our full verdict on whether incident.io is worth it →

🆓Free Tier Available
💎4 Paid Plans
⚡No Setup Fees

Choose Your Plan

Free

$0

mo

    Start Free Trial →

    Team

    Per-seat (see incident.io/pricing)

    mo

      Start Free Trial →
      Most Popular

      Pro

      Per-seat

      mo

        Start Free Trial →

        Enterprise

        Contact sales

        mo

          Contact Sales →

          Pricing sourced from incident.io · Last verified March 2026

          Feature Comparison

          Detailed feature comparison coming soon. Visit incident.io's website for complete plan details.

          View Full Features →

          Is incident.io Worth It?

          ✅ Why Choose incident.io

          • • Slack-first workflow keeps responders in their existing tool
          • • AI agent is grounded in the customer's catalog, not generic web knowledge
          • • Genuine replacement for PagerDuty + Statuspage + Confluence stack
          • • Strong analytics for showing leadership how response is trending
          • • Free tier lets small teams adopt without procurement

          ⚠️ Consider This

          • • Heavy reliance on Slack — Teams-first orgs are second-class
          • • AI features mostly gated to Pro tier and above
          • • No public MCP server yet (Rootly leads here)
          • • Per-seat pricing climbs quickly for large engineering orgs
          • • On-call rotations are powerful but have a learning curve

          What Users Say About incident.io

          👍 What Users Love

          • ✓Slack-first workflow keeps responders in their existing tool
          • ✓AI agent is grounded in the customer's catalog, not generic web knowledge
          • ✓Genuine replacement for PagerDuty + Statuspage + Confluence stack
          • ✓Strong analytics for showing leadership how response is trending
          • ✓Free tier lets small teams adopt without procurement

          👎 Common Concerns

          • ⚠Heavy reliance on Slack — Teams-first orgs are second-class
          • ⚠AI features mostly gated to Pro tier and above
          • ⚠No public MCP server yet (Rootly leads here)
          • ⚠Per-seat pricing climbs quickly for large engineering orgs
          • ⚠On-call rotations are powerful but have a learning curve

          Pricing FAQ

          How much does incident.io cost?

          incident.io offers multiple pricing tiers to suit different needs and budgets. They provide a free tier to get started, with paid plans offering additional features and higher usage limits. Check the current pricing page for the most up-to-date costs and features.

          Does incident.io have a free plan?

          Yes, incident.io offers a free plan that includes basic features. This allows you to test the platform and see if it meets your needs before upgrading to a paid plan with more advanced features.

          What's included in each incident.io pricing plan?

          Each incident.io pricing plan includes different feature sets, usage limits, and support levels. Higher-tier plans typically offer more advanced features, higher usage quotas, priority support, and additional integrations. Review the detailed comparison on their pricing page.

          Can I change my incident.io plan later?

          Most SaaS tools including incident.io allow you to upgrade or downgrade your plan as your needs change. Some changes take effect immediately, while others might apply at your next billing cycle. Check their billing settings or contact support for specific policies.

          Ready to Get Started?

          AI builders and operators use incident.io to streamline their workflow.

          Try incident.io Now →

          More about incident.io

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