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No. Epic AI is a set of capabilities embedded within the Epic EHR platform. It is only available to healthcare organizations that are existing Epic customers. You cannot purchase or deploy Epic AI independently of the broader Epic software suite.
Epic has integrated GPT-4 through a HIPAA-compliant pipeline and has worked with Microsoft on AI capabilities. Epic has also developed its own models and supports validation of third-party AI models through its open-source validation tool. The specific models available may vary by feature and are subject to change as the technology evolves.
Yes. Epic routes AI interactions through a HIPAA-compliant pipeline designed to protect patient health information. Data handling follows Epic's existing enterprise security and compliance framework, which is already deployed across major health systems in the U.S. and internationally.
Announced at HIMSS25, Epic's agentic AI refers to autonomous AI agents that can perform multi-step administrative tasks such as pre-visit preparation, insurance verification, and workflow coordination. These agents aim to handle work leading up to clinical visits so that the visit itself is more productive for both patients and clinicians.
No. Epic AI is tightly integrated into the Epic EHR platform and does not function as a standalone or interoperable AI service. Health systems using other EHR vendors would need to look at competing solutions or third-party clinical AI tools.
Epic does not publish pricing for its AI features separately. AI capabilities are bundled into or added to existing Epic EHR contracts, which are negotiated on a per-organization basis. Total Epic EHR platform costs typically range from $50M for smaller community hospitals to $500M+ for large multi-hospital academic health systems, covering implementation, licensing, and multi-year maintenance. AI module costs are incremental to these contracts. Health systems should contact their Epic representative for a tailored quote based on bed count, modules, and deployment scope.
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