Stay up to date with the latest Enthu.AI updates, new features, and improvements. Here's what changed in 2026.
In 2025–2026, Enthu.AI transitioned to an agentic AI architecture with seven modular specialized agents (Transcript, QA, Reporting, RPA, Compliance, CSAT, and Real
This modular approach allows contact centers to adopt capabilities incrementally rather than deploying a monolithic solution. The platform also expanded its integration ecosystem and enhanced its GenAI
powered Auto QA capabilities for more nuanced conversational scoring.
Enthu.AI is actively developing new features. Check back regularly or follow their official channels for the latest updates.
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Changelog last updated March 2026