No free plan. The cheapest way in is Enterprise (Custom) at Custom — reportedly starting around $50,000/year. Consider free alternatives in the enterprise agents category if budget is tight.
It refers to Ema's design philosophy of creating AI agents that can operate across multiple enterprise departments — customer support, HR, IT, legal, and more — rather than being limited to a single function. Each agent is configured as a 'Persona' tailored to a specific role.
EmaFusion is a multi-model orchestration layer that routes tasks to different LLMs (including models from OpenAI, Anthropic, Google, and Meta) based on factors like cost, latency, accuracy requirements, and task complexity. This allows Ema to optimize for performance and cost across different use cases.
Ema does not publish pricing publicly. Reports suggest enterprise contracts start around $50,000 per year, but actual pricing varies based on deployment scope, number of personas, integration requirements, and usage volume. Contact Ema's sales team for a custom quote.
Ema holds SOC 2 Type II certification and supports GDPR and HIPAA compliance. The platform offers end-to-end encryption, role-based access controls, enterprise SSO integration, and configurable data residency options across US, EU, and APAC regions.
Moveworks is primarily focused on IT service desk automation, while ServiceNow AI is tightly coupled to the ServiceNow ecosystem. Ema positions itself as a cross-departmental platform that can deploy AI agents across customer support, HR, IT, legal, and other functions from a single no-code interface, though Moveworks and ServiceNow have longer production track records.
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Last verified March 2026