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  3. ElevenLabs Agents Platform
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Voice AI🟡Low Code
E

ElevenLabs Agents Platform

ElevenLabs Agents Platform is a low-latency voice and chat agent builder for inbound and outbound calls, with multilingual speech, tools, knowledge bases, and production monitoring.

Starting at$0/month
Visit ElevenLabs Agents Platform →
💡

In Plain English

ElevenLabs Agents Platform is a low-latency voice and chat agent builder for inbound and outbound calls, with multilingual speech, tools, knowledge bases, and production monitoring.

OverviewFeaturesPricingUse CasesFAQ

Overview

ElevenLabs Agents Platform is a low-latency voice and chat agent builder for inbound and outbound calls, with multilingual speech, tools, knowledge bases, and production monitoring.

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Key Features

  • •Inbound and outbound voice agents for phone and web
  • •Sub-500 ms latency claimed by the vendor
  • •Real-time language detection and switching across 70+ languages
  • •Cross-channel continuity across voice, chat, phone, and web
  • •Knowledge bases, procedures, external tools, and conversation monitoring
  • •Published plan limits from 4 to 40 concurrent calls

Pricing Plans

Free

$0/month

  • ✓15 included call minutes
  • ✓4 concurrent calls
  • ✓knowledge base

Starter

$1 first month; $6/month standard

  • ✓75 included call minutes
  • ✓6 concurrent calls
  • ✓everything in Free

Creator

$11 first month; $22/month standard

  • ✓275 included call minutes
  • ✓10 concurrent calls
  • ✓additional-minute purchasing

Pro

$99/month

  • ✓1,238 included call minutes
  • ✓20 concurrent calls

Scale

$299/month

  • ✓3,738 included call minutes
  • ✓30 concurrent calls

Business

$990/month

  • ✓12,375 included call minutes
  • ✓40 concurrent calls
  • ✓10 Professional Voice Clones

Enterprise

Custom quote

  • ✓Everything in Business
  • ✓custom commercial terms
See Full Pricing →Free vs Paid →Is it worth it? →

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Best Use Cases

🎯

Multilingual phone support

⚡

Lead qualification

🔧

Appointment and intake automation

Pros & Cons

✓ Pros

  • ✓Combines ElevenLabs voices with agent orchestration, telephony, and monitoring in one platform
  • ✓Supports real-time multilingual conversations in more than 70 languages
  • ✓Free plan includes 15 call minutes and four concurrent calls for a genuine prototype
  • ✓Capacity limits and included minutes are published for self-serve plans
  • ✓Suitable for both inbound service and outbound qualification workflows

✗ Cons

  • ✗Minute allowances are modest on lower plans and overages can materially change total cost
  • ✗Promotional Starter and Creator prices are temporary rather than normal recurring prices
  • ✗Telephony, external LLM, integration, and compliance costs may sit outside the headline subscription
  • ✗A managed integrated stack provides less model and infrastructure control than a custom framework
  • ✗Production calling still requires testing for noise, accents, interruptions, voicemail, consent, and human handoff

Frequently Asked Questions

How much does ElevenLabs Agents Platform cost?+

ElevenLabs Agents Platform pricing starts at $0/month. They offer 7 pricing tiers.

What are the main features of ElevenLabs Agents Platform?+

ElevenLabs Agents Platform includes Inbound and outbound voice agents for phone and web, Sub-500 ms latency claimed by the vendor, Real-time language detection and switching across 70+ languages and 3 other features. ElevenLabs Agents Platform is a low-latency voice and chat agent builder for inbound and outbound calls, with multilingual speech, tools, knowledge ba...
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Quick Info

Category

Voice AI

Website

elevenlabs.io/conversational-ai
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More about ElevenLabs Agents Platform

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