Dust AI Review 2026

Dust AI is a European (Paris-based) enterprise platform for building and running company-wide AI agents connected to Slack, Notion, GitHub, Google Drive, Intercom, and Salesforce. EU data residency, €29/user/month Pro pricing, and a strong open-source SDK make it a common Copilot Studio alternative for privacy-sensitive European teams.

Dust AI (dust.tt) is an enterprise agent platform out of Paris that lets teams build, deploy, and manage company-wide AI assistants that connect to their existing SaaS stack — Slack, Notion, GitHub, Google Drive, Intercom, Salesforce, and Zendesk are all first-class connectors. The core primitive is the 'assistant': a configured agent with a specific role (customer support, engineering onboarding, sales research, exec briefings), access to a specific set of internal data sources, and a chat interface exposed through Slack and the Dust web app. Individual team members can also build personal assistants; admins can promote them to company-wide once they prove out. Where Dust distinguishes from US competitors like Glean, [Copilot Studio](/tools/copilot), and [Dify](/tools/dify) is threefold: EU data residency (eu.dust.tt for GDPR-native operations), a fully open-source SDK on GitHub that lets developers build custom actions and tools without waiting on a marketplace, and simple per-seat pricing (€29/user/month on Pro, custom on Enterprise for 100+ users) that's more predictable than message-metered enterprise pricing. Pro includes unlimited messages under fair-use, all native data connections, access to advanced models (GPT-4o, Claude, Gemini, Mistral), and 1 GB of source storage per user; Enterprise adds SSO, SCIM provisioning, multi-workspace separation, and audit logging. A 15-day free trial with full Pro features (no credit card) is available. Customer stories typically feature European scale-ups (Alan, Malt, Watershed, Qonto) using Dust to unify knowledge across a fragmented SaaS stack — the classic 'where does this answer live?' problem that hits organizations once they cross ~100 employees. Trade-offs: Dust is less well known in the US than Glean or Copilot Studio, its marketplace of prebuilt integrations is smaller than Zapier-scale competitors, and public pricing sits behind a JS-rendered page (confirm current numbers on dust.tt/pricing before quoting). Strengths are the EU-first posture (important for financial services, healthcare, and government buyers), the developer SDK (custom actions without vendor gating), and the depth of native connectors for the European SaaS stack. Dust also positions well against [Cohere](/tools/cohere)'s North platform for teams that want a UI-first assistant rather than a foundation-model plus platform combo. Use Dust when you're a mid-market or enterprise team, especially in Europe, that needs company-wide AI over your existing tools without sending data to a US-only vendor.