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enterprise-ai🟡Low Code
D

Dust

An enterprise AI assistant and agent platform connected to company knowledge and collaboration tools.

Starting at29€/month/user excl. tax; 14-day free trial; from 1 user
Visit Dust →
💡

In Plain English

An enterprise AI assistant and agent platform connected to company knowledge and collaboration tools.

OverviewFeaturesPricingUse CasesLimitationsFAQ

Overview

Dust is an AI tool in the enterprise AI category, profiled from its public website at https://dust.tt and, where available, its pricing page. The fetched pages describe it around these concrete capabilities: Dust pages describe multiplayer AI for human-agent collaboration, custom agents that execute actions, connections to tools such as GitHub, Notion, Slack, MCP for proprietary systems, webhooks, OAuth2, Chrome extension, frames, and enterprise readiness.. That makes it most useful when a team wants an operational tool rather than a demo: company knowledge agents, department assistants, secure internal AI workflows. For builders, the main value is speed. Instead of starting from a blank editor or a loose prompt, users get a product surface with opinionated workflows, integrations, collaboration controls, or production-ready exports. For business users, the important question is whether the tool fits an existing process. This profile therefore emphasizes what the vendor page actually exposed: visible feature language, plan names, limits, security posture, and integration claims. Pricing observed in the fetched HTML: Pro: 29€/user/month excl. tax; Enterprise: Custom. If a plan is marked custom or omitted, it means the run did not extract a dependable amount from the vendor page. MCP compatibility is a practical part of this profile: Dust homepage text explicitly mentions MCP for proprietary systems, indicating agents can connect to MCP-exposed internal tools. In practice, evaluate Dust by running a small pilot with real data, checking export paths, admin controls, and whether usage limits map to normal work rather than only a toy example. It is especially worth testing the edge cases: permissions, handoff to humans, generated-output editing, and cost growth under repeated AI usage. The profile is intentionally conservative: if the site was JavaScript-heavy, blocked, or showed only marketing copy, this file flags manual verification instead of inventing missing details. Overall, Dust appears best suited to teams that want measurable productivity gains from AI while keeping enough structure to review, revise, and govern the output before it reaches customers or internal stakeholders.

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Key Features

Managed RAG Pipeline+

Dust handles retrieval-augmented generation workflows such as document ingestion, chunking, embedding, and semantic search indexing. This reduces the need for teams to build and maintain their own vector databases or embedding infrastructure when creating AI agents grounded in company data.

Multi-Model Support+

The platform supports access to multiple foundation models from different providers, including GPT-4, Claude, Mistral, and Gemini according to the visible product description. Teams can configure model use for assistant needs, but exact routing behavior, model availability, and plan-level limits should be verified against Dust's current documentation.

Visual Workflow Builder+

Dust provides a graphical interface for designing multi-step LLM pipelines without writing code. Users can chain together retrieval steps, model calls, tool invocations, and data transformations into structured workflows. This makes it possible for product managers and operations teams to create and iterate on AI agent behavior while still offering depth for technical users.

Enterprise Data Connectors+

Integrations with workplace tools, repositories, databases, APIs, and uploaded files can help Dust ingest and index organizational data for assistant use. Exact connector coverage, permission mapping, and synchronization behavior should be confirmed from Dust's current integration documentation.

Access Controls and Governance+

Administrators can define which data sources and tools each AI agent can access, creating boundaries aligned with organizational security policies. Teams evaluating Dust for regulated or sensitive data should verify current compliance certifications, audit logging, SSO support, retention controls, and residency options directly with Dust.

Pricing Plans

Pro

29€/month/user excl. tax; 14-day free trial; from 1 user

    Enterprise

    Custom pricing from 100 members with multiple workspaces, SSO, and enterprise controls

      See Full Pricing →Free vs Paid →Is it worth it? →

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      Best Use Cases

      🎯

      internal search

      ⚡

      team assistants

      🔧

      knowledge workflows

      🚀

      customer support enablement

      Limitations & What It Can't Do

      We believe in transparent reviews. Here's what Dust doesn't handle well:

      • ⚠Data synchronization from connected sources may not be real-time, so newly created or updated documents may not become available to AI agents immediately
      • ⚠The platform depends on third-party foundation model providers such as OpenAI, Anthropic, Mistral, and Google, so outages or API changes from these providers can affect Dust agent availability
      • ⚠Complex multi-step workflows with conditional branching and error handling require significant design effort and iterative testing to ensure reliable production execution
      • ⚠Specific compliance certifications, data residency options, audit logging, and deployment guarantees are not substantiated in the supplied data and should be verified directly with Dust
      • ⚠Agent response quality depends heavily on the structure and freshness of connected data sources - outdated or poorly organized internal documentation will produce lower-quality agent answers

      Pros & Cons

      ✓ Pros

      • ✓Clear public Pro price makes small-team trials easier than many enterprise AI platforms
      • ✓Built around team collaboration rather than isolated personal chatbot use
      • ✓Good department coverage: sales, support, marketing, engineering, data, IT, legal, people, and productivity
      • ✓Useful when teams want custom assistants over shared context and tools

      ✗ Cons

      • ✗Enterprise features such as SSO and large-workspace governance require sales-led plan
      • ✗Value depends on connector setup and whether teams actually move repeated work into shared agents
      • ✗Less search-first than Glean, so companies primarily solving enterprise search should compare carefully

      Frequently Asked Questions

      What data sources can Dust connect to?+

      Dust is positioned around connecting AI assistants to company data sources such as workplace documentation, collaboration tools, repositories, databases, APIs, and uploaded files. The visible data supports connector-based ingestion and managed semantic search, but exact connector availability, sync behavior, and permission handling should be confirmed on Dust's current product documentation or sales materials before purchase.

      How does Dust handle data privacy and security?+

      Dust is designed for organizational use cases where assistants access internal company data, so buyers should evaluate its access controls, identity options, logging, retention settings, and deployment terms during procurement. The provided data does not visibly substantiate specific claims such as SOC 2 Type II status, EU data residency, or dedicated infrastructure, so those requirements should be verified directly with Dust.

      Can non-technical users build AI agents with Dust?+

      Yes - Dust's visual app builder is designed to make AI agent creation accessible to non-developers. Users can configure agent instructions, select which data sources to connect, and define tool access through a graphical interface without writing code. However, more complex multi-step workflows with branching logic, structured outputs, or custom tool calls benefit from some technical understanding of how LLM pipelines work. Most teams find that pairing technical and non-technical users on agent design produces the best results.

      Which AI models does Dust support?+

      Dust is described as supporting multiple foundation models, including GPT-4, Claude, Mistral, Gemini, and other LLMs. The available information supports multi-model use and configurable selection, but exact model availability, routing behavior, plan limits, and whether model usage is bundled or billed separately should be confirmed from Dust's current pricing and product documentation.

      How is Dust different from ChatGPT Team or Claude for Work?+

      Dust is more focused on building specialized assistants and workflows grounded in an organization's connected internal data. ChatGPT Team and Claude for Work are broader team AI chat products, while Dust emphasizes managed RAG, configurable assistant behavior, and workflow design across company knowledge sources. Pricing at $29/user/month is comparable to many team AI tools, but Dust's value depends on the quality and coverage of the internal data connected to it.
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      What's New in 2026

      The provided website content does not include a dated 2026 product changelog or release notes. Based only on the supplied content, Dust's current positioning emphasizes multiplayer AI, human-agent collaboration, custom company-data assistants, managed RAG, semantic search, multi-step LLM pipelines, and support for multiple foundation models.

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      Quick Info

      Category

      enterprise-ai

      Website

      dust.tt
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