No free plan. The cheapest way in is IAM Starter at $40/user/month (annual billing). Consider free alternatives in the enterprise agents category if budget is tight.
DocuSign eSignature handles the signing step of an agreement. IAM is a broader platform that covers the full lifecycle — creating agreements from templates, routing them through approval workflows (Maestro), signing them, and then storing and analyzing them in an AI-powered repository (Navigator). eSignature is included inside IAM, but IAM adds workflow automation, AI clause and metadata extraction, analytics, and integrations with systems of record.
No. IAM is built on the same DocuSign platform, so existing eSignature customers can upgrade or expand into IAM without losing their signature history, templates, or user accounts. DocuSign positions IAM as a progressive expansion path rather than a forklift migration.
Navigator uses Docusign AI to read uploaded agreements and automatically extract structured fields such as parties, effective and expiration dates, renewal terms, payment terms, governing law, liability caps, termination clauses, and more. That structured data powers a searchable repository, dashboards, renewal alerts, and exports to other systems. Extraction can be reviewed and corrected by humans, and confidence scores are surfaced for each field.
Yes. IAM inherits DocuSign's enterprise security and compliance program, including SOC 1 / SOC 2 Type II, ISO 27001, HIPAA, 21 CFR Part 11, GDPR, and eIDAS-qualified signing in the EU. Customers can also enforce identity verification (ID Verification, Knowledge-Based Authentication, SMS, access codes) and configure data residency where required. This makes it suitable for financial services, healthcare, life sciences, and government use cases.
Public pricing starts at $40/user/month for IAM Starter and $75/user/month for IAM Professional, with annual billing. Enterprise tiers — including IAM for Sales, Customer Experience, and Procurement — are quoted by DocuSign sales and typically include envelope or workflow allowances, identity verification credits, and integration entitlements. Most mid-market and enterprise buyers should expect a custom quote rather than self-serve pricing.
See DocuSign IAM (Intelligent Agreement Management) plans and find the right tier for your needs.
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Last verified March 2026