Biel.ai

Biel.ai is a European (Spain-based) competitor in the docs-AI space dominated by Kapa.ai and Inkeep, with a strong self-serve and GDPR-first positioning. You point Biel at your documentation (Markdown, Sphinx, MkDocs, ReadTheDocs, Docusaurus, a sitemap, or a Git repo), and within minutes it ships a chat widget you can drop into your docs site, an in-app SDK, a Slack/Discord/Teams bot, and a public API — all answering from your content with citations. Where Biel differentiates is the analytics side: every question and the AI's confidence level feeds a gap-analysis dashboard that tells documentation owners exactly which topics are weak, missing, or confusing — turning support tickets into content backlog. All hosting is in the EU on AWS Frankfurt, the platform is GDPR-aligned, and customer data is not used to train models. Pricing is self-serve with tiers based on monthly questions and indexed pages: free trial, then plans starting in the low-double-digits USD per month for small projects and scaling up to enterprise contracts. Biel is a strong fit for European SaaS and open-source projects that want a docs assistant without a sales call.