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  3. Arcade
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Interactive Demo Platform
A

Arcade

No-code interactive demo creation platform for SaaS companies. Lets teams build guided, clickable product walkthroughs via a Chrome extension capture flow, with embedding support, analytics, and CRM integrations.

Starting at$0
Visit Arcade →
OverviewFeaturesPricingUse CasesLimitationsFAQSecurityAlternatives

Overview

Arcade is a no-code interactive demo platform designed for SaaS companies that need to create polished, clickable product walkthroughs without involving engineering resources. Using a Chrome extension, teams can capture their product screens step-by-step, then enhance each demo with hotspots, guided tooltips, callout annotations, and branching logic to create personalized experiences for different audiences. The platform is purpose-built for go-to-market teams — marketing, sales, customer success, and product — who want to showcase their software in an engaging, self-guided format.

Arcade demos can be embedded directly on websites, shared as standalone links, or delivered through email and chat as part of sales outreach sequences. The platform integrates with major CRMs like HubSpot and Salesforce, as well as marketing automation tools like Marketo, allowing teams to tie demo engagement data back to individual prospects and accounts. Built-in analytics track viewer completion rates, drop-off points, and interaction patterns, giving teams actionable insight into which parts of their product story resonate most.

The platform differentiates itself through speed and simplicity — most demos can be created in minutes rather than hours. Unlike live-environment cloning tools, Arcade uses a screenshot-based capture approach that avoids the complexity of staging environments and data masking. This makes it particularly well-suited for teams that need to produce a high volume of demo content quickly, such as marketing teams building landing page walkthroughs or sales reps creating personalized leave-behinds for prospects.

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Key Features

Chrome Extension Screen Capture+

Arcade's Chrome extension lets users record product demos by simply clicking through their application as they normally would. Each click automatically creates a new step with a captured screenshot, eliminating the need for staging environments, data masking, or developer involvement. This capture-and-edit workflow means a complete demo can go from recording to published in under 10 minutes.

Branching Logic and Personalization+

Demos can include decision points where viewers choose which path to follow, creating a personalized, choose-your-own-adventure experience. Sales teams use this to build a single master demo that adapts to different personas, industries, or use cases. This reduces the overhead of maintaining dozens of separate demo variants while still delivering relevant content to each viewer.

Embeddable Player with Custom Branding+

Arcade demos can be embedded on any website via inline embed, lightbox overlay, or standalone link. On paid plans, the player appearance is fully customizable — teams can match brand colors, add logos, and remove Arcade branding. The responsive player adapts to different screen sizes, making it suitable for marketing pages, help documentation, and email campaigns.

Viewer Engagement Analytics+

Built-in analytics track completion rates, step-by-step drop-off points, unique viewers, and time spent per step. These metrics help teams identify which parts of their demo resonate and where viewers disengage. On higher-tier plans, engagement data syncs to CRM platforms so sales reps can see exactly which demos a prospect watched and how far they progressed.

CRM and Marketing Tool Integrations+

Arcade integrates with HubSpot, Salesforce, Marketo, and Slack to connect demo engagement data with existing sales and marketing workflows. Demo views and completion events can trigger automated follow-ups, update lead scores, or notify sales reps in real time. This closed-loop reporting helps teams measure the direct impact of demos on pipeline and revenue.

Pricing Plans

Free

$0

  • ✓Limited number of demos
  • ✓Arcade watermark on demos
  • ✓Basic demo creation and sharing
  • ✓Chrome extension capture

Pro

$32/user/month

  • ✓Unlimited demos
  • ✓Custom branding and no watermark
  • ✓Analytics and engagement tracking
  • ✓Customizable player appearance

Growth

$42/user/month

  • ✓Advanced analytics with detailed drop-off data
  • ✓Branching logic for personalized demo paths
  • ✓HubSpot, Salesforce, and Marketo integrations
  • ✓Slack notifications for demo engagement

Enterprise

Custom

  • ✓SSO and advanced security
  • ✓Dedicated customer success manager
  • ✓Custom SLAs and onboarding
  • ✓Priority support
See Full Pricing →Free vs Paid →Is it worth it? →

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Best Use Cases

🎯

Embedding interactive product walkthroughs on SaaS marketing landing pages to increase trial sign-ups by letting visitors experience the product before committing

⚡

Creating personalized sales leave-behinds with branching paths so prospects can self-navigate to the features most relevant to their role or pain point

🔧

Building step-by-step onboarding flows for new customers to reduce time-to-value and decrease support ticket volume for common setup questions

🚀

Producing internal training walkthroughs for new hires or cross-functional teams who need to learn product workflows without live access to production environments

💡

Generating feature announcement demos for product launches that can be embedded in email campaigns, blog posts, and release notes

🔄

Equipping channel partners and resellers with branded, self-guided product demos they can share with their own prospects without requiring live demo support

Limitations & What It Can't Do

We believe in transparent reviews. Here's what Arcade doesn't handle well:

  • ⚠Screenshot-based demos cannot simulate real-time data, dynamic content, or live user input — viewers click through static captures rather than interacting with live UI elements
  • ⚠Demo content must be manually updated when the product UI changes, as there is no automatic syncing with the live application
  • ⚠The Chrome extension capture approach is limited to web applications — native desktop apps, mobile apps, and non-browser interfaces require workarounds like screen recording imports
  • ⚠Free plan demos include an Arcade watermark and have limited customization, making them unsuitable for professional sales or enterprise marketing contexts
  • ⚠Advanced features like branching logic, CRM integrations beyond HubSpot, and detailed analytics are gated behind the Growth tier at $42/user/month, which can add up for larger teams

Pros & Cons

✓ Pros

  • ✓Free tier lets teams start building demos without upfront cost
  • ✓Extremely fast demo creation via Chrome extension capture — no staging environments or dev resources needed
  • ✓Strong embedding and sharing options including inline, lightbox, and standalone link modes
  • ✓Intuitive no-code editor with low learning curve compared to competitors like Walnut or Navattic
  • ✓Branching logic enables personalized demo experiences tailored to different buyer personas
  • ✓Built-in analytics provide actionable engagement data tied directly to CRM records

✗ Cons

  • ✗Watermark on free plan limits use in professional sales contexts
  • ✗Demos are screenshot-based rather than live-environment clones, which can feel less dynamic than tools like Navattic or Walnut
  • ✗Branching and advanced analytics locked behind higher-tier plans
  • ✗Limited customization of individual step transitions and animations compared to Storylane
  • ✗No native A/B testing for demo variants without workarounds
  • ✗CRM integrations beyond HubSpot require Growth plan or above

Frequently Asked Questions

How does Arcade capture product demos?+

Arcade uses a Chrome extension that records your screen as you click through your product. Each click creates a new step in the demo, capturing a screenshot of the current state. After recording, you can edit each step by adding tooltips, callouts, hotspots, and annotations in the no-code editor. This approach means you don't need to set up staging environments or involve developers — anyone on the team can record a demo in minutes by simply using the product as they normally would.

Can I embed Arcade demos on my website?+

Yes, Arcade provides multiple embedding options for placing demos on your website. You can embed demos inline within a page, display them in a lightbox overlay triggered by a button click, or share them as standalone links. The embeddable player appearance is customizable on paid plans, allowing you to match your brand colors and remove Arcade branding. Demos are responsive and work across desktop and mobile browsers, making them suitable for marketing landing pages, help centers, and product documentation.

What analytics does Arcade provide for demo engagement?+

Arcade tracks several engagement metrics including demo completion rates, step-by-step drop-off points, total views, unique viewers, and average time spent per step. On Growth and Enterprise plans, these analytics integrate with CRM platforms like HubSpot and Salesforce, so you can see which prospects engaged with which demos and for how long. This data helps sales teams prioritize follow-ups based on engagement depth and helps marketing teams optimize demos by identifying where viewers lose interest.

How does Arcade compare to live demo environment tools like Walnut?+

Arcade takes a screenshot-based capture approach, which is significantly faster to set up and doesn't require maintaining separate demo environments or masking sensitive data. However, live-environment tools like Walnut allow prospects to interact with actual UI elements — typing into fields, selecting dropdown options — which creates a more realistic product experience. Arcade is better suited for teams that need to produce many demos quickly for marketing and top-of-funnel use cases, while live-environment tools may be preferred for deep, bottom-of-funnel sales demos where interactivity is critical.

Does Arcade support branching or personalized demo paths?+

Yes, Arcade supports branching logic that lets you create multiple paths within a single demo. You can add decision points where viewers choose which feature or workflow to explore next, effectively creating a choose-your-own-adventure experience. This is particularly useful for sales teams who want to build a single demo that adapts to different buyer personas or use cases. Branching is available on the Growth plan and above, so teams on the Pro plan would need to create separate demos for different audiences instead.
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Quick Info

Category

Interactive Demo Platform

Website

www.arcade.software
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