Master Amazon Q Business with our step-by-step tutorial, detailed feature walkthrough, and expert tips.
Set up an AWS account with IAM Identity Center configured for your organization's user directory (Okta, Entra ID, or AWS
managed) to enable single sign
on and permission
aware retrieval. Choose and configure data source connectors for your enterprise tools (SharePoint, Salesforce, Confluence, S3, etc.), specifying sync schedules and field mappings for each source. Create an Amazon Q Business application in the AWS console and assign user subscriptions (Lite or Pro tier) based on each team's feature requirements. Configure index units based on document volume and sync your initial data sources, then review the indexing dashboard to verify connector health and document counts. Test with a pilot group to tune relevance settings, configure admin guardrails (topic blocking, response controls), and train users on effective prompting techniques before rolling out organization
💡 Quick Start: Follow these 4 steps in order to get up and running with Amazon Q Business quickly.
Q Business propagates each user's identity (via IAM Identity Center, Okta, Entra ID, or other SAML providers) through to every connected data source. When a user asks a question, Q Business checks the source system's access control lists (ACLs) and only returns results from documents that user is already authorized to see. This means no additional permission configuration is needed — if a user cannot access a file in SharePoint, they will not see answers derived from that file in Q Business.
No. AWS states that customer data indexed or queried through Amazon Q Business is not used to train the underlying foundation models. All data remains within the customer's AWS account and region, and AWS provides contractual commitments around data handling in the AWS Service Terms.
Q Business is for knowledge workers and answers questions from enterprise data sources like SharePoint, Confluence, and Salesforce. Q Developer is for software developers and provides code suggestions, code chat, debugging assistance, and AWS infrastructure troubleshooting within IDEs and the AWS console. They are separate products with separate pricing, though both fall under the Amazon Q brand.
AWS provides 40+ managed connectors, including SharePoint, OneDrive, Microsoft Teams, Exchange, Google Drive, Gmail, Salesforce, ServiceNow, Jira, Confluence, Slack, Zendesk, Amazon S3, Box, Dropbox, Snowflake, and Amazon RDS. For proprietary or unsupported systems, AWS offers a custom connector SDK that allows organizations to build their own integrations.
Amazon Q Business is priced per user per month. The Lite tier is $3/user/month and the Pro tier is $20/user/month, with Pro including full chat, document summarization, Amazon Q Apps authoring, plugins for actions, and higher usage limits.
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Tutorial updated March 2026