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Abridge

AI medical scribe that uses ambient AI to automatically generate clinical documentation from patient-physician conversations.

Starting atContact for pricing (estimated $150-400/provider/month)
Visit Abridge →
💡

In Plain English

Abridge uses AI to automatically write clinical notes from doctor-patient conversations, integrating directly into Epic and other EHR systems.

OverviewFeaturesPricingGetting StartedUse CasesIntegrationsLimitationsFAQSecurity

Overview

Abridge is an enterprise ambient AI clinical documentation platform (estimated $150–$400/provider/month) that automatically converts patient-physician conversations into structured EHR-ready clinical notes in real time, targeting large health systems seeking to reduce clinician documentation burden at scale. Founded in 2018 by Dr. Shiv Rao, a practicing cardiologist, Abridge was built to address the documentation crisis in healthcare—physicians spend an estimated 2 hours on EHR documentation for every 1 hour of direct patient care, according to research published in the Annals of Internal Medicine. The platform earned Best in KLAS 2025 recognition for Ambient AI, a ranking based on performance evaluations submitted by healthcare organizations across the United States. Abridge supports 55+ medical specialties including primary care, cardiology, orthopedics, dermatology, psychiatry, and emergency medicine, each with specialty-specific note templates and clinical vocabulary. The platform's linked evidence feature is a core differentiator: clinicians can click any statement in a generated note and hear the exact moment in the source conversation it was derived from, providing full auditability of AI-generated documentation. Abridge has secured over $200 million in total venture funding, including a $150 million Series C round announced in 2023, and has established partnerships with major health systems including UCI Health, UPMC, and Emory Healthcare. The platform integrates deeply with Epic, the EHR system used by approximately 38% of U.S. acute care hospitals according to KLAS Research data, supporting structured data field mapping, problem list updates, and bidirectional workflows. Abridge maintains HIPAA compliance and SOC 2 Type II certification, with enterprise-grade encryption at rest and in transit. In published deployment outcomes, partnering health systems have reported measurable reductions in after-hours documentation time—commonly referred to as 'pajama time'—and improvements in clinician satisfaction scores. The platform is expanding into revenue cycle optimization with automated ICD-10 code suggestions designed to reduce missed charges and improve coding accuracy across deployed specialties. Compared to competitors like Nuance DAX Copilot (backed by Microsoft), Suki AI, DeepScribe, and Ambience Healthcare, Abridge differentiates through its linked evidence transparency system, peer-reviewed clinical validation research, and depth of Epic EHR integration. The company processes millions of patient encounters annually across its deployed health system partners and continues to expand multilingual capabilities to serve diverse patient populations.

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Editorial Review

The leading ambient AI scribe for enterprise health systems, Abridge stands out with its linked evidence feature and Best in KLAS 2025 recognition. Deep Epic integration and 55+ specialty support make it ideal for large deployments, though the enterprise-only sales model and lack of public pricing create barriers for smaller practices.

Key Features

Ambient recording via mobile device or room-based microphone captures full patient encounters+
Real-time generation of structured clinical notes during or immediately after encounters+
Linked evidence system allows clinicians to click any note statement and hear the source audio+
Deep Epic integration with structured data fields, problem lists, and bidirectional workflows+
Integrated revenue cycle features with automated ICD-10 code suggestions to reduce missed charges+
Multilingual support for diverse patient populations across multiple languages+
Enterprise security with HIPAA compliance, SOC 2 Type II certification, and encryption at rest and in transit+

Pricing Plans

Small Practice

Estimated $200-400/provider/month

    Health System

    Estimated $150-300/provider/month

      Enterprise

      Custom (typically $100-250/provider/month at scale)

        See Full Pricing →Free vs Paid →Is it worth it? →

        Ready to get started with Abridge?

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        Getting Started with Abridge

        1. 1Contact Abridge sales team for an initial consultation and product demonstration
        2. 2Complete detailed technical assessment of your EHR environment and integration requirements
        3. 3Participate in structured pilot program with select clinical departments or specialties
        4. 4Negotiate enterprise licensing based on provider count, specialties, and deployment scope
        5. 5Execute phased enterprise rollout with dedicated implementation and training support
        6. 6Implement comprehensive change management and clinician adoption program
        Ready to start? Try Abridge →

        Best Use Cases

        🎯

        Large multi-specialty health systems seeking to reduce clinician documentation burden at scale

        ⚡

        Academic medical centers balancing clinical care, research, and teaching documentation

        🔧

        Health systems trying to address physician burnout and improve clinician satisfaction

        🚀

        Revenue cycle teams looking to improve coding accuracy and capture missed charges

        💡

        Multilingual patient populations requiring documentation support across languages

        🔄

        Specialty practices needing customized note templates for complex clinical workflows

        Integration Ecosystem

        16 integrations

        Abridge works with these platforms and services:

        ☁️ Cloud Platforms
        AWSAzureGCP
        💬 Communication
        EmailSlack
        📇 CRM
        SalesforceHubSpot
        🗄️ Databases
        postgresqlMySQL
        🔐 Auth & Identity
        oauthsaml
        📈 Monitoring
        Datadog
        💾 Storage
        S3
        🔗 Other
        apiwebhooksZapier
        View full Integration Matrix →

        Limitations & What It Can't Do

        We believe in transparent reviews. Here's what Abridge doesn't handle well:

        • ⚠Enterprise-only pricing model excludes individual physicians and very small practices
        • ⚠Complex 3-6 month implementation timeline for full enterprise deployment
        • ⚠Limited to healthcare use cases with no applicability outside clinical documentation
        • ⚠Audio quality dependent on room acoustics, device placement, and background noise
        • ⚠Requires stable, high-speed internet connectivity for real-time processing
        • ⚠Limited customization options for note templates without professional services engagement
        • ⚠No offline mode or low-connectivity fallback for rural or resource-constrained settings
        • ⚠May struggle with heavy accents, overlapping speech, or highly technical subspecialty terminology
        • ⚠Current multilingual support is not as robust as English-language documentation

        Pros & Cons

        ✓ Pros

        • ✓Best in KLAS 2025 Ambient AI recognition validates clinical quality across major health systems
        • ✓Linked evidence feature lets clinicians trace every note statement back to the exact conversation moment
        • ✓Deep Epic integration with structured data fields and bidirectional EHR workflows
        • ✓Supports 55+ medical specialties with specialty-specific note templates
        • ✓Published outcomes data demonstrates measurable reductions in documentation burden
        • ✓Expanding beyond scribing into revenue cycle optimization with ICD-10 code suggestions

        ✗ Cons

        • ✗Enterprise-only sales model means no self-serve option for individual physicians or small practices
        • ✗No public pricing disclosed; all deals require sales engagement and custom negotiation
        • ✗Implementation requires 3-6 months for full enterprise deployment including Epic integration
        • ✗Clinicians still need to review and approve all AI-generated notes before signing
        • ✗Heavy reliance on Epic ecosystem may limit value for health systems using other EHR platforms

        Frequently Asked Questions

        How accurate is Abridge's clinical documentation?+

        Abridge reports high accuracy rates for clinical documentation based on internal validation and health system deployments, though the company has not published a single universal accuracy figure. Accuracy varies by specialty, accent, audio quality, and clinical complexity. All notes require clinician review and approval before signing. Abridge's linked evidence feature allows providers to click any statement in a generated note and hear the exact source conversation moment, enabling efficient verification. Health systems evaluating Abridge should request specialty-specific accuracy benchmarks during the sales process.

        What EHR systems does Abridge integrate with?+

        Abridge has its deepest integration with Epic, including structured data field mapping and bidirectional workflows. The platform also supports integration with other major EHR systems, though the depth of integration varies. Epic-based health systems will see the most seamless experience.

        How long does implementation take?+

        Enterprise implementations typically take 3-6 months from contract signing to full deployment. This includes technical integration with your EHR, workflow customization, clinician training, and a phased rollout. Smaller deployments may complete faster, while large multi-site health systems may require longer timelines.

        Is patient consent required?+

        Yes, patient consent is a core part of Abridge's workflow. Patients are notified and consent to the ambient recording at the start of each encounter. The platform includes built-in consent management tools compliant with state and federal privacy regulations.

        What happens to patient audio recordings?+

        Abridge processes audio in HIPAA-compliant environments with enterprise-grade encryption. Audio is used to generate clinical notes and power the linked evidence feature. Retention policies are configurable based on health system requirements and applicable regulations.

        How much does Abridge cost?+

        Abridge does not publish fixed pricing, as costs are negotiated based on deployment size, specialty mix, and contract terms. Based on industry benchmarks and public reporting, estimated costs range from approximately $150-$400 per provider per month for smaller deployments, with volume discounts bringing costs to $100-$250 per provider per month for large health systems. Total annual contract values for enterprise health systems typically fall in the $100K-$500K+ range depending on the number of providers. Contact Abridge sales for a custom quote based on your organization's specific needs.

        Can Abridge handle multiple languages?+

        Yes, Abridge supports multilingual encounters, though the depth of language support varies. The platform is strongest with English-language encounters and has been expanding its multilingual capabilities to serve diverse patient populations.

        What specialties does Abridge support?+

        Abridge supports 55+ medical specialties including primary care, cardiology, orthopedics, dermatology, psychiatry, emergency medicine, and more. Each specialty benefits from customized note templates and clinical vocabulary tuned to that discipline.

        How does Abridge compare to competitors like Nuance DAX or Suki?+

        Abridge differentiates through its linked evidence feature, which provides full transparency into how notes are generated. It has earned Best in KLAS 2025 for Ambient AI. Nuance DAX Copilot benefits from Microsoft's ecosystem and existing Nuance install base. Suki AI offers a more lightweight, voice-assistant approach that may suit smaller practices. DeepScribe and Ambience Healthcare are also strong competitors. The best choice depends on your EHR environment, deployment scale, and specific workflow needs.

        What security certifications does Abridge hold?+

        Abridge maintains HIPAA compliance, SOC 2 Type II certification, and follows enterprise-grade security practices including data encryption at rest and in transit, role-based access controls, and regular third-party security audits.

        🔒 Security & Compliance

        🛡️ SOC2 Compliant
        ✅
        SOC2
        Yes
        ✅
        GDPR
        Yes
        ✅
        HIPAA
        Yes
        —
        SSO
        Unknown
        ❌
        Self-Hosted
        No
        —
        On-Prem
        Unknown
        —
        RBAC
        Unknown
        —
        Audit Log
        Unknown
        ✅
        API Key Auth
        Yes
        ❌
        Open Source
        No
        —
        Encryption at Rest
        Unknown
        —
        Encryption in Transit
        Unknown
        🦞

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        What's New in 2026

        Heading into 2026, Abridge has expanded its revenue cycle optimization features with automated ICD-10 code suggestions, deepened its Epic integration, and grown its multilingual capabilities. The Best in KLAS 2025 recognition has accelerated adoption across academic medical centers and large health systems.

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        Quick Info

        Category

        Knowledge & Documents

        Website

        www.abridge.com
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