Vapi vs Cartesia

Detailed side-by-side comparison to help you choose the right tool

Vapi

🔴Developer

Voice AI

Vapi is the developer platform for voice AI agents — build, deploy, and scale phone agents with usage-based pricing and bring-your-own model keys.

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Starting Price

$0.05/minute + provider costs

Cartesia

🔴Developer

Voice AI

Real-time generative voice and on-device speech models built on state-space architectures — Sonic TTS at ~40ms first-token latency, Ink-Whisper STT, voice cloning, and an Edge SDK for offline voice on devices.

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Starting Price

Custom

Feature Comparison

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FeatureVapiCartesia
CategoryVoice AIVoice AI
Pricing Plans185 tiers47 tiers
Starting Price$0.05/minute + provider costs
Key Features
  • Build and deploy phone and conversational voice agents
  • Real-time monitoring and enterprise-grade configurability
  • Support for customer support, lead qualification, and appointment scheduling
  • Sonic-3 streaming text-to-speech API built for real-time responses
  • Natural voices with laughter, emotion, and expressive delivery for conversational products
  • Support for 40+ languages according to the fetched homepage metadata

Vapi - Pros & Cons

Pros

  • Transparent usage pricing — $0.05/min plus BYO model keys is easy to forecast
  • Sub-700ms turn-taking feels conversational, not robotic
  • Provider-agnostic stack lets you pick best-of-breed STT, LLM, and TTS
  • Developer surface is solid: SDKs, webhooks, custom function calls
  • HIPAA and PCI options unlock healthcare and fintech use cases

Cons

  • Not a no-code product; non-developers will need engineering support
  • HIPAA at $2k/mo and ZDR at $1k/mo add up quickly for small teams
  • 10 concurrent lines is fine for most pilots but extra lines at $10/mo scale fast
  • Model costs pass through, so a chatty agent on GPT-4 can be expensive
  • Documentation around advanced routing and warm transfers is still maturing

Cartesia - Pros & Cons

Pros

  • Sonic TTS posts ~40ms first-token latency — among the lowest in production TTS
  • Edge SDK runs Sonic and Ink-Whisper on-device for offline voice without per-minute cloud cost
  • Voice cloning from short clips is fast enough to deploy a branded assistant in an afternoon

Cons

  • No first-party MCP server — tool calling must land at the LLM brain or orchestrator
  • Per-minute usage charges on top of plan credits make total cost harder to forecast
  • Smaller community than transformer-based TTS providers so fewer copy-paste tutorials

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🔒 Security & Compliance Comparison

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Security FeatureVapiCartesia
SOC2✅ Yes
GDPR✅ Yes
HIPAA✅ Yes
SSO🏢 Enterprise
Self-Hosted❌ No
On-Prem❌ No
RBAC🏢 Enterprise
Audit Log✅ Yes
Open Source❌ No
API Key Auth✅ Yes
Encryption at Rest✅ Yes
Encryption in Transit✅ Yes
Data Residency
Data Retentionconfigurable
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