Shilo vs Agent Security Suite
Detailed side-by-side comparison to help you choose the right tool
Shilo
Business AI Solutions
AI assistant built for real estate teams that listens, coaches, and guides agents in real time to help them close deals with confidence.
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CustomAgent Security Suite
🟢No CodeBusiness AI Solutions
Enterprise-grade security platforms that protect, monitor, and govern AI agents across their full lifecycle — from development through production deployment — with unified observability, threat detection, and compliance controls.
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CustomFeature Comparison
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Shilo - Pros & Cons
Pros
- ✓Purpose-built for real estate teams rather than generic sales teams, with website messaging focused on agents, team leaders, appointments, contracts, CRMs, transaction management, and lead sources.
- ✓Combines real-time call analysis with coaching feedback, so the product is designed for in-the-moment improvement rather than only after-the-fact reporting.
- ✓Includes training workflows such as role play based on previous calls, prompts, and feedback around objection handling, question frequency, and talk-to-listen ratio.
- ✓Can automatically enrich CRM records after calls with AI-powered insights and actionable next steps, reducing reliance on agents manually writing complete notes.
- ✓Designed to fit into an existing real estate workflow instead of replacing the team's CRM, transaction management platform, or lead sources.
- ✓Public case study and testimonials cite operational outcomes including increased outbound call volume, improved conversation quality, reduced manual call review, and higher conversion rates for featured customers.
Cons
- ✗Pricing is not published on the website; teams must book a demo to understand cost, packaging, contract terms, and minimum seat requirements.
- ✗The product appears optimized for real estate teams with meaningful call volume, so solo agents or very small teams may not get the same value from coaching analytics and team-level reporting.
- ✗Shilo depends on integration with existing workflows such as CRM, transaction management, and lead sources, which means setup quality and available integrations may materially affect results.
- ✗The website highlights customer outcomes but does not provide a self-serve trial, detailed implementation timeline, or public technical documentation for buyers to evaluate before contacting sales.
- ✗Teams that want an all-in-one real estate CRM, website, lead generation system, or marketing automation platform will still need other tools because Shilo is positioned as an enhancement layer, not a full stack replacement.
Agent Security Suite - Pros & Cons
Pros
- ✓Broad cross-platform coverage spanning Microsoft Copilot, Salesforce Agentforce, ServiceNow, ChatGPT Enterprise, Google Vertex AI, and Amazon Bedrock in a single control plane
- ✓Three-layered architecture (Observability, AI-SPM, AIDR) maps cleanly to established security disciplines like CSPM and EDR, shortening the learning curve for existing SecOps teams
- ✓Active original research program through Zenity Labs, with named vulnerability disclosures like AgentFlayer and PleaseFix that feed detections back into the product
- ✓Detects shadow AI and citizen-developed agents in low-code environments like Power Platform, which most general-purpose security tools miss entirely
- ✓Industry-specific framing for financial services, government, and healthcare with compliance-oriented controls suited to regulated deployments
- ✓Runtime threat detection goes beyond static posture scanning to catch prompt injection, data exfiltration, and anomalous agent behavior in production
Cons
- ✗Enterprise-only pricing with no published tiers, free trial, or self-serve option — unsuitable for small teams or early-stage experimentation
- ✗Value depends on the breadth of agent platforms you actually run; single-platform shops may find narrower native tooling cheaper
- ✗Agentic AI security is a young category, so detection coverage and false-positive rates are still maturing across the industry, Zenity included
- ✗Requires meaningful integration work and permissioned connections to each agent platform, which can be slow in change-controlled enterprises
- ✗Overlaps with features now appearing natively in Microsoft Purview, Salesforce Shield, and hyperscaler AI guardrails, forcing buyers to justify a dedicated layer
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