Power Automate vs Make.com
Detailed side-by-side comparison to help you choose the right tool
Power Automate
Automation & Workflows
Microsoft's workflow automation platform that integrates AI Builder capabilities for intelligent automation including form processing, text analysis, and prediction models.
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Starting Price
CustomMake.com
🟢No CodeAutomation & Workflows
Make.com: Visual automation platform with AI integration and workflow orchestration
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Starting Price
FreeFeature Comparison
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💡 Our Take
Choose Power Automate for enterprise-scale automation with RPA, on-premises connectivity, and native AI Builder capabilities. Choose Make (formerly Integromat) if you want a visually richer scenario builder, lower per-operation pricing, and more flexibility for data transformations in SaaS-heavy stacks without Microsoft dependencies.
Power Automate - Pros & Cons
Pros
- ✓Native integration with Microsoft 365, Dynamics 365, Azure, and Teams makes it the default choice for Microsoft-shop enterprises
- ✓AI Builder ships prebuilt models (invoice, receipt, business card, ID reader) that work without ML expertise and deploy in minutes
- ✓Power Automate Desktop is included free with Windows 11 Pro, lowering the barrier to RPA adoption
- ✓Over 1,000 prebuilt connectors reduce custom-integration work compared to most competitors in our directory
- ✓Copilot lets users describe a flow in plain English and generates the working automation, cutting build time significantly
- ✓Enterprise-grade governance including environments, DLP policies, audit trails, and role-based access control
Cons
- ✗AI Builder consumes credits separately (starting at $500/month for 1M credits) on top of base licensing, which can escalate costs quickly at scale
- ✗Premium connectors (SQL, Salesforce, HTTP) require a $15/user/month plan—free tier is limited to standard Microsoft connectors
- ✗Steeper learning curve than lightweight tools like Zapier; terms like environments, Dataverse, and solutions take time to master
- ✗Performance can be sluggish compared to code-based alternatives, especially for flows with many loops or large datasets
- ✗Licensing model (per-user vs per-flow, with AI Builder add-ons) is notoriously confusing for procurement teams
Make.com - Pros & Cons
Pros
- ✓Visual scenario builder supports routers, filters, scheduled runs, subscenarios, real-time execution monitoring, and reusable scenario templates.
- ✓Large connector ecosystem with 3,000+ standard apps, 350+ AI apps, and 300+ Make API endpoints for custom automation work.
- ✓Free plan includes 1,000 credits/month, 2 active scenarios, 3,000+ apps, routers and filters, and customer support with no time limit.
- ✓Paid plans support unlimited active scenarios, 1-minute scheduling, higher data transfer limits, and access to the Make API starting at $12/month for 10,000 credits.
- ✓Enterprise options include SSO, domain claim, on-prem agents for local systems such as SAP, advanced security features, 24/7 Enterprise support, and overage protection.
- ✓Make is used by 400,000+ customers across 200+ countries and territories, backed by a team of 350+ employees and parent company Celonis.
Cons
- ✗Credit-based billing can become hard to forecast because each module action in a scenario consumes credits.
- ✗The Free plan is limited to 1,000 credits/month, 2 active scenarios, 15-minute minimum scheduling, 5-minute maximum execution time, and 5 MB file processing.
- ✗Native AI features are useful for orchestration, but Make is not a full model development, vector database, or dedicated RAG platform.
- ✗Advanced governance and security features such as SSO, domain claim, audit logs, 24/7 support, and on-prem agents are Enterprise-oriented.
- ✗Complex scenarios still require careful technical design, especially when handling retries, data transformation, API limits, and high-volume AI calls.
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